[sheppardwk]

I will do the suggested when I get home tonight, but I want to point out several things.
Y: is a mapped drive to a Windows 98 computer on my home network. It's the only other computer on the network. We use it to run old games and allow the children to get on the computer if someone else is using the XP. I noticed in the logs that both computers have mIRC on them (Internet Relay Chat).
Also, the Kapersky Scanner indicates 12 viruses and the OTMove It will only kill 6. Is that right? I run Avast and keep it up to date, how could viruses get through the Avast?

Thanks again.

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Also, the Kapersky Scanner indicates 12 viruses and the OTMove It will only kill 6. Is that right? I run Avast and keep it up to date, how could viruses get through the Avast?

Thanks again.

5 of them are from mirc and another one is from mbam-setup.exe which is legit.. To cut the story short, all of them are false-positive..

No antivirus/security programs are 100% perfect.. The best course is always prevention

While you are waiting, I'd suggest you to read these excellent articles below:

To learn more about how to protect yourself while on the internet read this excellent article by Tony Klein: So how did I get infected in the first place?

Please also read an excellent article by miekiemoes :Help! My computer is slow!

And another excellent article by CastleCops Malware Prevention: Prevent Re-infection

[fenzodahl512]

Also, the Kapersky Scanner indicates 12 viruses and the OTMove It will only kill 6. Is that right? I run Avast and keep it up to date, how could viruses get through the Avast?

Thanks again.

5 of them are from mirc and another one is from mbam-setup.exe which is legit.. To cut the story short, all of them are false-positive..

No antivirus/security programs are 100% perfect.. The best course is always prevention

While you are waiting, I'd suggest you to read these excellent articles below:

To learn more about how to protect yourself while on the internet read this excellent article by Tony Klein: So how did I get infected in the first place?

Please also read an excellent article by miekiemoes :Help! My computer is slow!

And another excellent article by CastleCops Malware Prevention: Prevent Re-infection

[sheppardwk]

OK, I ran the OTMoveIt.
My avast immediately identified xpre as a virus and recommended moving it to the chest. THe other options were do nothing or delete. I moved it to the chest. Each other virus - snapsnet, rasesnet, etc. did the same thing and I moved each one to the chest.

Here is the OTMoveIt2 log:

Explorer killed successfully
Y:\WINDOWS\TEMP\xpre.exe moved successfully.
Y:\WINDOWS\TEMP\snapsnet.exe moved successfully.
Y:\WINDOWS\TEMP\rasesnet.exe moved successfully.
Y:\WINDOWS\TEMP\wavvsnet.exe moved successfully.
Y:\WINDOWS\TEMP\yazzsnet.exe moved successfully.
Y:\WINDOWS\TEMP\winvsnet.exe moved successfully.
Y:\RECYCLED\DC0.EXE moved successfully.
< EmptyTemp >
File delete failed. C:\DOCUME~1\ALYSSA~1\LOCALS~1\Temp\~DFB48B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_5ac.dat scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\_avast4_\unp192412837.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
< purity >
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07182008_194814

Files moved on Reboot...
C:\DOCUME~1\ALYSSA~1\LOCALS~1\Temp\~DFB48B.tmp moved successfully.
C:\WINDOWS\temp\Perflib_Perfdata_5ac.dat moved successfully.
File C:\WINDOWS\temp\_avast4_\unp192412837.tmp not found!
File move failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot.


DSS:

Deckard's System Scanner v20071014.68
Run by Alyssa Sheppard on 2008-07-18 20:03:42
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Alyssa Sheppard.exe) -------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:03:49 PM, on 7/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\Windows\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Alyssa Sheppard\My Documents\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\ALYSSA~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - \\Compaq\c\SIERRA\AIM\aim.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O15 - Trusted Zone: http://fpdownload.macromedia.com
O15 - Trusted Zone: http://www.macromedia.com
O15 - Trusted Zone: http://sdc.shockwave.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter...oad/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com...OnlineGames.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish...fishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.co...snediag4716.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {A13516A3-BE86-4517-813C-B5FF0C8ACDF3} (Toontown Installer ActiveX Control French) - http://downloadtoont...inst-french.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.to...9.11/ttinst.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/installer.exe
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.11) - http://gameadvisor.f...obal/msc311.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer....l/installer.exe
O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.gamengame...utComponent.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.co...snmusax4716.cab
O16 - DPF: {FF791555-FDAC-43AB-B792-389E4CC0A6E5} (Toontown TestServer Installer ActiveX Control) - http://download.test...est/tt_test.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 12812 bytes

-- Files created between 2008-06-18 and 2008-07-18 -----------------------------

2008-07-17 20:10:32 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-07-17 20:10:31 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-07-16 21:58:29 0 d-------- C:\WINDOWS\ERUNT
2008-07-15 18:38:36 112640 --a------ C:\WINDOWS\lsb_un20.exe
2008-07-13 20:10:13 0 d-------- C:\Program Files\Trend Micro
2008-07-13 17:22:43 0 d-------- C:\Program Files\Panda Security
2008-07-13 17:10:24 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Malwarebytes
2008-07-13 14:22:12 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\mIRC
2008-07-13 13:55:03 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-07-13 13:54:58 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-07-13 13:54:58 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\SUPERAntiSpyware.com
2008-07-13 13:54:41 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-13 09:25:29 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\Malwarebytes
2008-07-13 09:25:27 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-13 09:25:26 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-13 09:24:30 0 d-------- C:\Program Files\Common Files\Download Manager
2008-07-10 09:58:06 0 d-------- C:\Documents and Settings\Alyssa Sheppard\.thumbnails
2008-06-30 19:08:34 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Total Eclipse


-- Find3M Report ---------------------------------------------------------------

2008-07-18 08:20:24 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\mIRC
2008-07-13 15:05:01 0 d-------- C:\Program Files\Yahoo!
2008-07-13 13:54:41 0 d-------- C:\Program Files\Common Files
2008-07-10 09:58:47 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\gtk-2.0
2008-07-04 17:41:58 0 d-------- C:\Program Files\The Learning Company
2008-06-30 19:39:45 0 d-------- C:\Program Files\Nick Arcade
2008-06-28 13:36:09 0 d-------- C:\Program Files\Electronic Arts
2008-06-28 13:34:59 487 --a------ C:\WINDOWS\EReg072.dat
2008-06-14 16:55:04 1011 --a------ C:\WINDOWS\EReg077.dat
2008-06-09 17:23:30 0 d-------- C:\Program Files\Unreal3.2
2008-06-09 17:14:48 0 d-------- C:\Program Files\InspIRCd
2008-06-07 08:45:38 0 d-------- C:\Program Files\Windows Resource Kits
2008-06-06 18:00:51 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Adobe
2008-06-06 12:25:02 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Real
2008-06-01 12:40:10 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-31 14:07:01 0 d-------- C:\Program Files\Java
2008-05-30 21:20:17 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Hamachi
2008-05-29 18:21:24 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\WinRAR
2008-05-26 17:11:57 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\MySQL
2008-05-20 22:54:18 2559 --a------ C:\WINDOWS\unins000.dat
2008-05-20 21:27:00 691545 --a------ C:\WINDOWS\unins000.exe
2008-05-17 16:14:19 5553 --a------ C:\Documents and Settings\Alyssa Sheppard\Application Data\PrimoPDFSet.xml
2008-05-17 16:12:14 224 --a------ C:\Documents and Settings\Alyssa Sheppard\Application Data\APUSet.xml


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
C:\Program Files\Java\jre6\bin\jp2ssv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [03/23/2004 02:16 PM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/25/2004 02:52 PM]
"CTSysVol"="C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [09/17/2003 12:43 PM]
"P17Helper"="P17.dll" [05/03/2005 11:38 AM C:\WINDOWS\SYSTEM32\P17.dll]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [10/12/2004 06:54 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [08/13/2004 03:05 AM]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [08/17/2004 07:26 PM]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [08/22/2004 05:31 PM]
"EPSON Stylus Photo RX500"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.exe" []
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [05/15/2008 07:19 PM]
"MCUpdateExe"="C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe" [10/25/2004 12:08 PM]
"WrtMon.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe" [09/20/2006 08:35 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [01/05/2005 04:50 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [03/30/2008 08:09 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]
"Road Runner PhotoShow Media Manager"="C:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe" []
"Aim6"="" []

C:\Documents and Settings\Alyssa Sheppard\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 3:04:12 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/24/2005 2:05:26 AM]
DESKTOP.INI [8/10/2004 3:04:12 PM]
Forget Me Not.lnk - C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe [5/2/2005 8:16:38 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 4:05:56 PM]
Run Nintendo Wi-Fi USB Connector Registration Tool.lnk - C:\Program Files\WiFiConnector\NintendoWFCReg.exe [11/4/2007 3:19:51 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BarbieGirlsTray]
C:\Program Files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OpwareSE4]
"C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
"C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
"C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ERSvc"=2 (0x2)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{26d58002-4b70-11dc-bdee-001111792a48}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL http://www.mgae.com/...654333006461322




-- End of Deckard's System Scanner: finished at 2008-07-18 20:04:12 ------------


I took your advice and downloaded and read the articles. Great points and ideas.
What do you suggest from the above logs? I'd like to remove any unnecessary startup options, such as realplayer, quicktime, and any others. Every time I go into msconfig and remove the check and reboot. They disappear. However, they seem to appear several days later. How do we get rid of them from starting back up.
In addition, I'd like to clean the registry to remove unneccesary old programs.
Old restore points, I read where they may still be infected, so I'd like to remove them as well.
Please let me know the next steps.

Again, thanks for your tireless assistance.

[fenzodahl512]

What do you suggest from the above logs? I'd like to remove any unnecessary startup options, such as realplayer, quicktime, and any others. Every time I go into msconfig and remove the check and reboot. They disappear. However, they seem to appear several days later. How do we get rid of them from starting back up.

Your log looks clean to my eyes.. To remove some startup options, please do the following..

Please re-open HijackThis and click on Do a system scan only. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe

Now close all windows other than HijackThis, then click Fix checked. Close HijackThis.

Please tell me if you need to restore any of the startup items that has been remove before..

In addition, I'd like to clean the registry to remove unneccesary old programs.

I'm highly advised you not to mess with Registry.. Should it be done wrongly, it could crash your computer or even worse, makes your system unbootable..

Old restore points, I read where they may still be infected, so I'd like to remove them as well.

We'll do that after this.. Since you requested to remove some startup entries, I would like to see another fresh DSS log before I'd give you my free-speech


Regards
fenzodahl512

[sheppardwk]

I ran HiJackThis and removed 4 out of the 6 you recommended. I chose to keep the first 2 - Intel and Ati.

Here is the DSS log:

Deckard's System Scanner v20071014.68
Run by Alyssa Sheppard on 2008-07-19 08:13:28
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Alyssa Sheppard.exe) -------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:13:29 AM, on 7/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\Windows\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Alyssa Sheppard\My Documents\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\ALYSSA~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - \\Compaq\c\SIERRA\AIM\aim.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O15 - Trusted Zone: http://fpdownload.macromedia.com
O15 - Trusted Zone: http://www.macromedia.com
O15 - Trusted Zone: http://sdc.shockwave.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter...oad/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com...OnlineGames.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish...fishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.co...snediag4716.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {A13516A3-BE86-4517-813C-B5FF0C8ACDF3} (Toontown Installer ActiveX Control French) - http://downloadtoont...inst-french.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.to...9.11/ttinst.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/installer.exe
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.11) - http://gameadvisor.f...obal/msc311.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer....l/installer.exe
O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.gamengame...utComponent.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.co...snmusax4716.cab
O16 - DPF: {FF791555-FDAC-43AB-B792-389E4CC0A6E5} (Toontown TestServer Installer ActiveX Control) - http://download.test...est/tt_test.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 12345 bytes

-- Files created between 2008-06-19 and 2008-07-19 -----------------------------

2008-07-17 20:10:32 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-07-17 20:10:31 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-07-16 21:58:29 0 d-------- C:\WINDOWS\ERUNT
2008-07-15 18:38:36 112640 --a------ C:\WINDOWS\lsb_un20.exe
2008-07-13 20:10:13 0 d-------- C:\Program Files\Trend Micro
2008-07-13 17:22:43 0 d-------- C:\Program Files\Panda Security
2008-07-13 17:10:24 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Malwarebytes
2008-07-13 14:22:12 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\mIRC
2008-07-13 13:55:03 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-07-13 13:54:58 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-07-13 13:54:58 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\SUPERAntiSpyware.com
2008-07-13 13:54:41 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-13 09:25:29 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\Malwarebytes
2008-07-13 09:25:27 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-13 09:25:26 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-13 09:24:30 0 d-------- C:\Program Files\Common Files\Download Manager
2008-07-10 09:58:06 0 d-------- C:\Documents and Settings\Alyssa Sheppard\.thumbnails
2008-06-30 19:08:34 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Total Eclipse


-- Find3M Report ---------------------------------------------------------------

2008-07-18 08:20:24 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\mIRC
2008-07-13 15:05:01 0 d-------- C:\Program Files\Yahoo!
2008-07-13 13:54:41 0 d-------- C:\Program Files\Common Files
2008-07-10 09:58:47 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\gtk-2.0
2008-07-04 17:41:58 0 d-------- C:\Program Files\The Learning Company
2008-06-30 19:39:45 0 d-------- C:\Program Files\Nick Arcade
2008-06-28 13:36:09 0 d-------- C:\Program Files\Electronic Arts
2008-06-28 13:34:59 487 --a------ C:\WINDOWS\EReg072.dat
2008-06-14 16:55:04 1011 --a------ C:\WINDOWS\EReg077.dat
2008-06-09 17:23:30 0 d-------- C:\Program Files\Unreal3.2
2008-06-09 17:14:48 0 d-------- C:\Program Files\InspIRCd
2008-06-07 08:45:38 0 d-------- C:\Program Files\Windows Resource Kits
2008-06-06 18:00:51 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Adobe
2008-06-06 12:25:02 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Real
2008-06-01 12:40:10 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-31 14:07:01 0 d-------- C:\Program Files\Java
2008-05-30 21:20:17 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Hamachi
2008-05-29 18:21:24 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\WinRAR
2008-05-26 17:11:57 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\MySQL
2008-05-20 22:54:18 2559 --a------ C:\WINDOWS\unins000.dat
2008-05-20 21:27:00 691545 --a------ C:\WINDOWS\unins000.exe
2008-05-17 16:14:19 5553 --a------ C:\Documents and Settings\Alyssa Sheppard\Application Data\PrimoPDFSet.xml
2008-05-17 16:12:14 224 --a------ C:\Documents and Settings\Alyssa Sheppard\Application Data\APUSet.xml


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
C:\Program Files\Java\jre6\bin\jp2ssv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [03/23/2004 02:16 PM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/25/2004 02:52 PM]
"CTSysVol"="C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [09/17/2003 12:43 PM]
"P17Helper"="P17.dll" [05/03/2005 11:38 AM C:\WINDOWS\SYSTEM32\P17.dll]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [08/13/2004 03:05 AM]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [08/17/2004 07:26 PM]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [08/22/2004 05:31 PM]
"EPSON Stylus Photo RX500"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.exe" []
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [05/15/2008 07:19 PM]
"MCUpdateExe"="C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe" [10/25/2004 12:08 PM]
"WrtMon.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe" [09/20/2006 08:35 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]
"Aim6"="" []

C:\Documents and Settings\Alyssa Sheppard\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 3:04:12 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/24/2005 2:05:26 AM]
DESKTOP.INI [8/10/2004 3:04:12 PM]
Forget Me Not.lnk - C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe [5/2/2005 8:16:38 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 4:05:56 PM]
Run Nintendo Wi-Fi USB Connector Registration Tool.lnk - C:\Program Files\WiFiConnector\NintendoWFCReg.exe [11/4/2007 3:19:51 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BarbieGirlsTray]
C:\Program Files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OpwareSE4]
"C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
"C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
"C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ERSvc"=2 (0x2)


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{26d58002-4b70-11dc-bdee-001111792a48}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL http://www.mgae.com/...654333006461322




-- End of Deckard's System Scanner: finished at 2008-07-19 08:13:53 ------------

[fenzodahl512]

Good news.. Your log looks clean to my eyes...


Good news, your log looks clean to my eyes..


Now for some cleanup..

• Make sure you have an Internet Connection.
• Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Click on the CleanUp! button
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

NEXT


Please Install/Update Sun Java

Updating Java:

• Go to Start --> Control Panel --> Add or Remove Programs.
• Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
• It should have next icon next to it:
• Select it and click Remove. This will uninstall the previous (outdated) version of Java.
• Then Download and install the newest version from here: Java Runtime Environment (JRE) 6 Update 7

NEXT


Let's clean your Restore Points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous Restore Points which are likely to be infected)
To create a new Restore Point.

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• Check Turn off System Restore.
• Click Apply, and then click OK. This will flush your old System Restore.
• Then please UNCHECK the Turn off System Restore.
• Click again on Apply, and then click OK. This will create a new Restore Point

System Restore will now be active again

If you are using Windows Vista, please go HERE for tutorial on how to use, disable and enable System Restore




NEXT


I noticed you already have..

1. Avast! Antivirus as your antivirus
2. Malwarebytes' as your antispyware..
3. McAfee Personal Firewall as your firewall..


Lastly, to keep your operating system up to date please visit the link below monthly

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read this excellent article by Tony Klein: So how did I get infected in the first place?

Please also read an excellent article by miekiemoes :Help! My computer is slow!

And another excellent article by CastleCops Malware Prevention: Prevent Re-infection

Please reply to this thread once more and tell us about the computer behaviour before we can close this thread



Have a safe and happy computing day!


Regards
fenzodahl512

[sheppardwk]

OK, looking in the list of programs to remove I have:

J2SE DEvelopment Kit Update 1.5
J2SE Runtime Environment 5.0 Updates 6, 9 10, 11 and 15
These all have the icon of the coffee cup.

Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 10
Java™ 6 Updates 2, 3 and 6

Do I remove these as well?

Also, another question I"ve been meaning to ask:

We have four (4) different logons, 1 for each member of my family. When the other users login, not using the logon I've been using to remove these startup programs, will some of the programs startup? Do I need to run HiJackThis, system scan only, on all of the other three (3) logins and place a check mark in those programs that I don't want to startup or will the work we've already done accomplish this?

Do I need to do anything within each of the three (3) other different logons relating to these issues?

Thanks.

[fenzodahl512]

OK, looking in the list of programs to remove I have:

J2SE DEvelopment Kit Update 1.5
J2SE Runtime Environment 5.0 Updates 6, 9 10, 11 and 15
These all have the icon of the coffee cup.

Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 10
Java™ 6 Updates 2, 3 and 6

Do I remove these as well?

Yup.. All of them.. and install Update 7..

We have four (4) different logons, 1 for each member of my family. When the other users login, not using the logon I've been using to remove these startup programs, will some of the programs startup? Do I need to run HiJackThis, system scan only, on all of the other three (3) logins and place a check mark in those programs that I don't want to startup or will the work we've already done accomplish this?

Does other accounts have problems too? If not, you're good to go.. If yes, then tell me

[sheppardwk]

Yes, there are some similarities with the others. However, this is the login that both children use, and most of the time I don't sign them off to get to my login. Should I run a HiJackTHis log for the others and post them?

[fenzodahl512]

Yes, there are some similarities with the others. However, this is the login that both children use, and most of the time I don't sign them off to get to my login. Should I run a HiJackTHis log for the others and post them?

Lets run Deckard System Scanner for those accounts and post the log here.. Lets do one account at a time.. Just to avoid confusion with other accounts as well

[sheppardwk]

When I went to another account, I opened my email account (Hotmail) and attempted to click on your most recent message that would take me straight here. When I click on the email notifying me of Topic Subscription Reply Notification, I receive the following error:

Object doesn't support this property or method.

Apparently this is a javascript error.

I went to Add/Remove programs and several of the Java programs were not removed. J2SE 5.0 Update 6 and Java™ 6 Update 10. I was able to remove the J2SE 5.0, but the Java 6 Update 10 won't remove. Fatal error during installation is what pops up after a few seconds of trying to remove it.

What do I do to correct this java error?

Here is the DSS log for this account:

Deckard's System Scanner v20071014.68
Run by Kevin Sheppard on 2008-07-20 09:04:43
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Kevin Sheppard.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:04:50 AM, on 7/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\Windows\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Documents\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Kevin Sheppard.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-3423826425-3532729294-3575309868-1009\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Alyssa Sheppard')
O4 - HKUS\S-1-5-21-3423826425-3532729294-3575309868-1009\..\Run: [Aim6] (User 'Alyssa Sheppard')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - \\Compaq\c\SIERRA\AIM\aim.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter...oad/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com...OnlineGames.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish...fishActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {712362BF-E411-4F43-99D2-EB15F80AF1DB} (MsneDiag Class) - http://entimg.msn.co...snediag4716.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {A13516A3-BE86-4517-813C-B5FF0C8ACDF3} (Toontown Installer ActiveX Control French) - http://downloadtoont...inst-french.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.to...9.11/ttinst.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...0/installer.exe
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.11) - http://gameadvisor.f...obal/msc311.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer....l/installer.exe
O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.gamengame...utComponent.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.co...snmusax4716.cab
O16 - DPF: {FF791555-FDAC-43AB-B792-389E4CC0A6E5} (Toontown TestServer Installer ActiveX Control) - http://download.test...est/tt_test.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing)
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 12100 bytes

-- Files created between 2008-06-20 and 2008-07-20 -----------------------------

2008-07-19 22:52:14 0 d-------- C:\Program Files\Sun
2008-07-17 20:10:32 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-07-17 20:10:31 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-07-16 21:58:29 0 d-------- C:\WINDOWS\ERUNT
2008-07-15 18:38:36 112640 --a------ C:\WINDOWS\lsb_un20.exe
2008-07-13 20:10:13 0 d-------- C:\Program Files\Trend Micro
2008-07-13 17:22:43 0 d-------- C:\Program Files\Panda Security
2008-07-13 17:10:24 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Malwarebytes
2008-07-13 14:22:12 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\mIRC
2008-07-13 13:55:03 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-07-13 13:54:58 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-07-13 13:54:58 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\SUPERAntiSpyware.com
2008-07-13 13:54:41 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-13 09:25:29 0 d-------- C:\Documents and Settings\Kevin Sheppard\Application Data\Malwarebytes
2008-07-13 09:25:27 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-13 09:25:26 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-13 09:24:30 0 d-------- C:\Program Files\Common Files\Download Manager
2008-07-10 09:58:06 0 d-------- C:\Documents and Settings\Alyssa Sheppard\.thumbnails
2008-06-30 19:08:34 0 d-------- C:\Documents and Settings\Alyssa Sheppard\Application Data\Total Eclipse


-- Find3M Report ---------------------------------------------------------------

2008-07-20 08:54:04 0 d-------- C:\Program Files\Java
2008-07-13 15:05:01 0 d-------- C:\Program Files\Yahoo!
2008-07-13 13:54:41 0 d-------- C:\Program Files\Common Files
2008-07-04 17:41:58 0 d-------- C:\Program Files\The Learning Company
2008-06-30 19:39:45 0 d-------- C:\Program Files\Nick Arcade
2008-06-28 13:36:09 0 d-------- C:\Program Files\Electronic Arts
2008-06-28 13:34:59 487 --a------ C:\WINDOWS\EReg072.dat
2008-06-14 16:55:04 1011 --a------ C:\WINDOWS\EReg077.dat
2008-06-09 17:23:30 0 d-------- C:\Program Files\Unreal3.2
2008-06-09 17:14:48 0 d-------- C:\Program Files\InspIRCd
2008-06-07 08:45:38 0 d-------- C:\Program Files\Windows Resource Kits
2008-06-01 12:40:10 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-20 22:54:18 2559 --a------ C:\WINDOWS\unins000.dat
2008-05-20 21:27:00 691545 --a------ C:\WINDOWS\unins000.exe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
C:\Program Files\Java\jre6\bin\jp2ssv.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [03/23/2004 02:16 PM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/25/2004 02:52 PM]
"CTSysVol"="C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" [09/17/2003 12:43 PM]
"P17Helper"="P17.dll" [05/03/2005 11:38 AM C:\WINDOWS\SYSTEM32\P17.dll]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [08/13/2004 03:05 AM]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [08/17/2004 07:26 PM]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [08/22/2004 05:31 PM]
"EPSON Stylus Photo RX500"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.exe" []
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [05/15/2008 07:19 PM]
"MCUpdateExe"="C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe" [10/25/2004 12:08 PM]
"WrtMon.exe"="C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe" [09/20/2006 08:35 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre6\bin\jusched.exe" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [08/18/2005 02:49 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]

C:\Documents and Settings\Kevin Sheppard\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 3:04:12 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/24/2005 2:05:26 AM]
DESKTOP.INI [8/10/2004 3:04:12 PM]
Forget Me Not.lnk - C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe [5/2/2005 8:16:38 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 4:05:56 PM]
Run Nintendo Wi-Fi USB Connector Registration Tool.lnk - C:\Program Files\WiFiConnector\NintendoWFCReg.exe [11/4/2007 3:19:51 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BarbieGirlsTray]
C:\Program Files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OpwareSE4]
"C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
"C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
"C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"ERSvc"=2 (0x2)




-- End of Deckard's System Scanner: finished at 2008-07-20 09:05:13 ------------

[sheppardwk]

Using the logon that we previously did all of the corrections, I was able to open the email leading me to this post. Why would one logon allow it whereas another won't?

[fenzodahl512]

Log looks good.. Not sure whether the email problem is caused by Java.. Have you install the latest Java 6 Update 7? If not, please do so now..

Here's the link if you need it Java Runtime Environment (JRE) 6 Update 7


Just do a full scan with Malwarebytes' and then with Kaspersky Webscanner on this account and then post the logs here.. Is there any problems with that account? (other than Hotmail problem)

[sheppardwk]

I just reinstalled Java 6 Update 7 and tried to click on email messages. Will not work. When I click on Open in New Window, I receive:


java script:;


The page cannot be displayed.

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
To attempt fixing network connectivity problems, click Tools, and then click "Diagnose Connection Problems..."


Other options to try:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer


This makes no sense.

[fenzodahl512]

Hello.. What browser do you use in the account?.. Is it IE? If yes, please do the following..

Enter Internet Explorer.. Click on Tools >> Internet Options

Choose the Security tab, and in the Internet section, under Security level for this zone area, click on the Default level. Click Apply

Do the same under Trusted sites and Restricted sutes too..

Also, under Privacy tab, click on Default >> Apply


Click Ok.. Then tell me about your hotmail..

Edited by fenzodahl512, 20 July 2008 - 09:37 AM.