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Multimedia audio controller has a big yellow ? mark


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#1
iksuinje

iksuinje

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Recently, I removed several seemingly not neccesary programs ( I removed some downloaded programs) in my laptop computer (TOSHIBA Satellite A60, with XP home edition service pack 2.0) to enlarge availability in hard driver.

But everything seemed O.K. except NO SOUND... :)
when I checked Device Manager, there was a Big Yellow Question Mark in Multimedia audio controller.

How can I solve this problem?

thanks in advance.
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#2
Mr Freeze

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see if you locate your sound drivers at this site

http://support.toshi.../ln_byModel.asp
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#3
iksuinje

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Would you do me a favor?

Is the multimedia audio controller is related with driver? if then, How can I find or locate my driver specifically?
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#4
Mr Freeze

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you may have inadvertently uninstalled it from add/remove program
or deleted it in program files
and yes it related to multimedia audio controller
you could check add/remove prgram
see if theres any realtek/97 showing there
or go to program files
open my computer
open C:drive
open program files
look for realtek folder

Edited by Mr Freeze, 13 July 2008 - 11:45 PM.

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#5
iksuinje

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You are right,

I deleted the realtek out of ignorance... I just thought it is related with realplayer.

please let me know what to do
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#6
Mr Freeze

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go to this site

http://support.toshi.../ln_byModel.asp

in the first box highlight your computer
if its laptop click NOTEBOOK
in the next box click the name of computer for you click on SATELLITE
next box scroll down to A60
if you know the part number thats good
but if you dont choose one
these sound drivers are all the same
click a part number press go
in the next window look for this and click on it
7/5/2004 Realtek AC97 Audio Driver Win XP 5.10.00.5510
you can choose save and put it on desktop or just click run
follow the prompts and restart your computer
if you dont have sound
it can be configuered to work once its installed

Edited by Mr Freeze, 14 July 2008 - 08:19 PM.

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#7
iksuinje

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Thank you so much for the great kindness!! It works very well!!!!!!!!!!!!!!! :)

Edited by iksuinje, 17 July 2008 - 11:01 AM.

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