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Virus is Disabling my Computer [RESOLVED]


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#1
n0ng33k

n0ng33k

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If anytime so far this year I could turn back time, I would turn it back a few hours ago when I was infected with this virus. I was browsing videos on the Internet when this one player wanted me to install a certain Codec to play the video. Long story short, I foolishly installed the Codec, as I was eager to watch the video, and it handed me a neat little virus.

This is what it has done so far to my computer:

  • Diabled TaskManager, says it was restricted by my system Admin, even though that's me.
  • The "All Programs" list in the StartMenu no longer exists. I have only access to my latest run programs before the virus, notably MSN Messenger, CCleaner, Defraggler, FireFox, and a few others.
  • Disabled FireFox...it simply won't open.
  • IE homepage is a lame flash animation showing how many viruses my computer has, and that I should install said programs to get rid of these viruses.
  • I can access Google, however, all searched redirect me to a random domain, whether it be poker, adult, fake-virus-installer-sites, vacation offers, and more. If I try to go on GeeksToGo at home, it will redirect me, (I am at a public library at the moment). I have tried downloading antivirues programs, and Hijackthis, but the virus will redirect my searches and downloads, even in SafeMode.
  • Annoying pop-ups everywhere about viruses
All that, and my computer does things ridiculously slowly.

I'm guessing these are some Virus characteristics:

  • VIRUS ALERT! Next to the time, which is in 24-hour format, as opposed to my 12-hour setting. (For example, right now it says 09:55: VIRUS ALERT!)
  • Annoying pop-ups every few minutes saying that this non-existent virus is in my computer, and I should install so-and-so to get rid of it.
  • I believe the Virus name is called VirtuMonde, since COMODO Firewall scanned my system and found that, I deleted it, but the virus still remains. I have installed VundoFix 6.10.something, I ran it, it searched, found nothing.

I have managed to download Hijackthis in SafeMode using a proxy bypass website, however I need to go onto my main profile to install it.

ANY HELP OR ANY TIPS WOULD BE MUCH APPRECIATED!
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#2
Mike

Mike

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Hi there,

If need be, download this from another computer and transfer it to yours via USB or CD.

Please go here to install the recovery console and for a guide on using combofix.
Please note: Installing the Recovery Console plays a vital part in making this process of cleaning your computer safe, don't overlook this!

Now please download combofix from here or here. It is important that you save this file to your desktop.

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.
When finished, it shall produce a log for you. Post that log and a Hijack This log in your next reply.

A quick heads up, if you click on combofix's window when it's running, you may cause it to stall.
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#3
n0ng33k

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Hi Mike, thanks for the reply.

I'll do what you instructed me, however I thought this might be interesting:

I have managed to find the virus, which was VAV Vista Antivirus 2008, and after a few hours of painful research, I managed to uninstall it, however I believe this virus is like one of those desert lizards that can detach their tails. I've got the tail, I just need the rest.

After uninstalling VAV, it has given me access to TaskManager, my complete StartMenu, Regedit, ControlPanel, and numerous other things that were previously disabled. There is no longer a VIRUS ALERT! Next to the time. And it seems as though I have regained the speed my computer used to have. But there are still a few issues:

-Firefox is still disabled.
-IE will not allow me to go to Google, claiming that it is insecure browsing.
-Google Toolbar searches redirect me to http://buy-meds-online.com or something.
-Proxy Bypass websites also get redirected to those cheap meds websites.
-Unable to install anything.

This virus also disables installations, which I think I mentioned at least a few times already, so it might take a while to get the logs posted, as I would have to run HJT, save the log to a USB, post it here, and then transfer ComboFix to the USB and hopefully run it on my computer without the virus disabling it or something.

Note: I will try and get the HJT log posted ASAP, but it will be at least a day unfortunately because I can't access G2G from home because of this confounded virus.

Edited by n0ng33k, 16 July 2008 - 11:12 AM.

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#4
Mike

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Take your time, I'll still be here when you come back :)

The VIRUS ALERT! comes from the trojan Vundo and a few of the symptoms you have still are part of that infection.

I'll wait on your next reply :)

Mike
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#5
n0ng33k

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Hey Mike! Great news!

I managed to get in one of my brother's friend who lives a few cities away (and owns his own local computer shop) to come in to my home and fix my computer. He tweaked around for maybe 1-2 hours before he told me it should be good! Compare that to my 3-day quest that accomplished nothing...After he left I sat down and inspected his handywork, which indeed did help! There are no more traces of that stinking virus that I could detect with my ridiculously limited computer-virus skills, however, just to be sure I will post a Hijackthis log, to maybe delete some stuff that my brother's friend maybe left out.

HIJACKTHIS LOG: (I have reason to believe number 020 is somewhat important, as an earlier scan showed that it was a virus companion.)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:18:31, on 16/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.runescape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Clean System Memory 120 Sec. After Startup] C:\Windows\system32\CleanMem.exe 120
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip....tgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab30149.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplane...C_2.3.6.108.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://vanmappub.van...ad/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094183146907
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.c.../acclaim_v5.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124058479688
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://www.survival....etup/msxml4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload....GPlugin7USA.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab32846.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zon...oF.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F6247EB4-B8D3-48B9-A227-FE029DE00CE9}: NameServer = 192.168.1.254
O20 - Winlogon Notify: ddcCRKcB - ddcCRKcB.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 8345 bytes


Seems a bit small compared to some of the others I have seen on this site, but there it is.

Thanks for your patience and understanding! :)

PS: I am also getting a Genuine Windows Validation alert on the bottom right, as well as a taskbar icon. This never appeared before prior to this virus. Good? Bad? Should I get rid of it without giving myself another virus?

Edited by n0ng33k, 16 July 2008 - 09:26 PM.

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#6
Mike

Mike

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Hi,

For the WGA alerts, let's see if its blocking validation...

Please run the MGA Diagnostic Tool and post back the report it shall produce:
  • Download MGADiag to your desktop.
  • Double-click on MGADiag.exe to launch the program
  • Click "Continue"
  • Ensure that the "Windows" tab is selected (it should be by default).
  • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
  • Paste the MGA Diagnostic Report back here in your next reply.
Now,

Open Hijack This and do a scan only, put a check next these this items.

O20 - Winlogon Notify: ddcCRKcB - ddcCRKcB.dll (file missing)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present <-- if you or your friend didn't add the restriction, fix it with hijack this.

Click "Fix checked", exit Hijack This.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Post back with a new Hijack This log and the MBAM results..
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#7
n0ng33k

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Hi Mike,

Here is the Hijackthis Log after I have deleted the items which you requested:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:35:11, on 17/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.runescape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Clean System Memory 120 Sec. After Startup] C:\Windows\system32\CleanMem.exe 120
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip....tgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab30149.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplane...C_2.3.6.108.cab
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by20fd.bay20....es/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://vanmappub.van...ad/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094183146907
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.c.../acclaim_v5.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124058479688
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://www.survival....etup/msxml4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab30149.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload....GPlugin7USA.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab32846.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zon...oF.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F6247EB4-B8D3-48B9-A227-FE029DE00CE9}: NameServer = 192.168.1.254
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 8150 bytes



Here is the MGADiagnosticLog:

Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-W7R6W-36G2D-RXM63
Windows Product Key Hash: JMAAYkq21Vg31KRcy99frUKjZ9M=
Windows Product ID: 55274-640-2188736-23483
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {CE89DE15-89F1-4678-8F2C-BFB6EBD3BD81}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.18.7
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.7.18.7
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1_025D1FF3-85-80004005

Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CE89DE15-89F1-4678-8F2C-BFB6EBD3BD81}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RXM63</PKey><PID>55274-640-2188736-23483</PID><PIDType>0</PIDType><SID>S-1-5-21-1417001333-706699826-1957994488</SID><SYSTEM><Manufacturer>Dell Computer Corporation </Manufacturer><Model>XPS-Z </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20001128000000.000000+000</Date></BIOS><HWID>F80A368F0184C056</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17120</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>



And finally, here is the MBAM Log:

Malwarebytes' Anti-Malware 1.20
Database version: 960
Windows 5.1.2600 Service Pack 2

12:54:32 PM 17/07/2008
mbam-log-7-17-2008 (12-54-32).txt

Scan type: Quick Scan
Objects scanned: 38607
Time elapsed: 14 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


To prevent virus from lodging themselves in my computer, could you also recommend some software that would help? I don't want to go through ALL of this again. At the moment I have COMODO Firewall PRO as a firewall, and MBAM as a malware remover. I also have CCleaner, Defraggler, and I bought TuneUp2008. Is there anything else you recommend I add to my "arsenal"?

Thank you for all your help, it's greatly appreciated. You've saved me a few years of my life :)
  • 0

#8
Mike

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Your missing the most important thing...

I notice you have no Anti-Virus program installed on your computer. These programs are necessary in keeping your computer free of malware, without it you are very likely to get re-infected within a very short period of time.
I would like you to download one of these free programs I have listed here for you.
Note: Make sure to only install ONE program, as having more can cause confliction between these programs, which in turn lowers your protection and slows down your computer.

For the Validation:
Go to Start->All programs->Accessories->System Tools->Activate Windows.

See if that helps...

Fix these lines with Hijack This:
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)


Let's do one more scan before you get rid of me :)

Download the latest version of Java Runtime Environment (JRE) 6 Update 7. Once done, uninstall any older versions of Java through add or remove programs.

Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

  • 0

#9
n0ng33k

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Well, I've fixed the Hijackthis log as instructed, and am about to install AntiVir as soon as the KasperskyOnlineScanner finishes scanning. As for the Windows Validation thing, I have not found the "Activate Windows" button in the folder. Does this mean that the virus somehow de-genuined my Windows? :)

Also, just for clarificationism, what is in fact the difference between a Firewall and an Antivirus program? Will my COMODO Firewall conflict with AntiVir and vice-versa?

Again, thanks for all the help, and I hope my computer is genuinely clean after the scans, even if my Windows isn't :)
  • 0

#10
Mike

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Hi there :)

The Diagnostics said your windows is legitimate

Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine


That goes for your office suite as well, there is no sign of the virus blocking your validation...

Go to http://windowsupdate.microsoft.com - on the left there is an option "Review your update history" go there and give me the first ten lines with a red X next to it..

A firewall and an Antivirus are two completely different things - they will not interfere with each other. A firewall blocks people from remotely accessing your computer and monitors internet traffic - an antivirus protects you from viruses and hopefully removes them if you get infected.

I'll wait on the kaspersky scan.

Edited by Mike, 18 July 2008 - 03:49 AM.

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#11
n0ng33k

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Greetings, I went to http://windowsupdate.microsoft.com and clicked on my update history. I went through almost all of the pages, but the first 10 lines contained only one failed update, and that was:

Windows XP Cumulative Security Update for Internet Explorer 7 for Windows XP (KB944533). June 16, 2008

Here is my Kaspersky Online Scanner 7 report :)

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, July 18, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, July 18, 2008 13:42:05
Records in database: 968400
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Files scanned: 72506
Threat name: 2
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 02:30:10


File name / Threat name / Threats count
C:\Documents and Settings\Alix\My Documents\LimeWire\Saved\fury of storm dragonforce.mp3 Infected: Trojan-Downloader.WMA.Wimad.n 1
C:\Documents and Settings\Alix\My Documents\LimeWire\Saved\where dragons rule dragonforce.mp3 Infected: Trojan-Downloader.WMA.Wimad.n 1
C:\WINDOWS\system32\advert.dll Infected: not-a-virus:AdWare.Win32.Aureate 1

The selected area was scanned.

Ugly threats...ugly music choices too.
  • 0

#12
Mike

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Hi there,

Delete those files:

C:\Documents and Settings\Alix\My Documents\LimeWire\Saved\fury of storm dragonforce.mp3
C:\Documents and Settings\Alix\My Documents\LimeWire\Saved\where dragons rule dragonforce.mp3

Be careful with P2P - malware love to spread through them.

After that your logs look clean.

Now please download OTCleanIt.
  • Save it to your desktop.
  • Double Click on OTCleanIt.exe, a window will appear.
  • Please press the CleanUp! Button.
This will remove the tools we used during the process of cleaning your computer.

Right-click on "My Computer." The "System Properties" dialogue box will appear, showing a number of tabs. From here you can reset System Restore and configure Automatic Updates.

First, click the System Restore tab.
  • Check the box beside "Turn off System Restore"
  • Click "Apply"
  • At the prompt, click "Yes"
Wait while your system deletes existing Restore Points, this may take a few moments.
  • Uncheck the box beside "Turn off System Restore"
  • Click "Apply"
  • At the prompt, click "Yes"
Your system will now create a new Restore Point.

Now that your are clean, you'll want to stay that way.

Some important things that you should keep in mind in order to protect yourself:
  • Use common sense. This is the big one! Don't download programs from suspicious sites and be careful where you browse.
    Things you can do to avoid downloading bad programs:
    • Google the program. Read reviews and opinions from other people on the internet, if you dont see any reports of foul play - then there more than likely is none.
    • Stay away from Cracks! However luring the thought of free software can be it's not worth the hassle and potential danger of getting infected.
    • Download the program directly from the website of the developer - then you can be certain you haven't downloaded a bogus copy.
    • Read the EULA (End User License Agreement) - Find out exactly what you are downloading. A good tool to aid you in this would be EULAyzer.
  • Keep your programs updated! Software developers update their programs to patch possible security risks. Do a scan once in a while for outdated programs using Secunia's Software Inspector
  • Keep your protection programs up to date! No matter how good your Antivirus or Antispyware program is, without an updated set of definitions it will do you no good against the new infections. If you run a free program make sure to update them at least once a week.
  • Make sure that windows updates is enabled. Keeping your system up to date is a must - to turn on automatic updates take a look at this article by Microsoft.
I have listed two programs to boost your security while using no resources.
  • SpywareBlaster Take a look at the tutorial here.
  • ZonedOut Adds thousands of websites to your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Also consider using an alternative web browser. Two big named ones, both far superior to Internet Explorer in terms of security and performance, would be Firefox and Opera.

Make a habit of scanning your computer for viruses every week or so and backing up important files regularly.

Please also read Expert Tony Klein's excellent article: How I got Infected in the First Place

Please post back and tell me if everything is OK, so that I may mark this thread as Resolved.
  • 0

#13
n0ng33k

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Thank you.
Merci.
Gracias.
Xiexie.
Umm...

Anyways your help is invaluable and I appreciate it very much, so all I can say is MERCI BEAUCOUP!

(Excuse the simple question, but is SpywareBlaster considered an Antivirus? I'm kind of paranoid now and am just wondering if AviraAntivir and SpywareBlaster and COMODO Firewall = WIN?)

As for the WGATray, I will post another thread somewhere else on GTG.

Edited by n0ng33k, 18 July 2008 - 04:31 PM.

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#14
Mike

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SpywareBlaster isn't an antivirus - it protects you passivly (uses no resources) by setting restricitions on your computer so that bad ActiveX applications etcetera cannot install.

Your protection is fine :), its not infallible - but nothing is, use common sense and everything will be OK :)

In your new thread post a reference to this thread so that they can see the MGA diagnostics results (the stuff I asked you for the WGA issue)

Take care and have a great day still!

Mike
  • 0

#15
Mike

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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