The geek squad wants him to bring it in for 130.00 they said they can fix this..but if I can save him the money and fix it myself I will. I am just as a loss on how to do this.
He resently downloaded a spyware scanner called Macs secure and CCleaner. I do not know of any other recently downloads.
Since I can't get into the control panel or run his scans I don't know what to do.
Is there anything I can do?