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Outerinfo and probably more


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#1
cgbmax

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Hi,

my PC was recently infected with Outerinfo - installed it (using the un-install tool provided by them), ran AVG (which found several other threads and removed them) but the problem is re-occurring: every time I open a web page an additional page will usually follow.

Should I run Combo Fix or HijackThis yet or should I try other removal tools first? (i.e: malwarebytes, superantispyware or spybot)

Thanks
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#2
snooplove

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This Additional page called pop up?If yes then the virus have nothing to do with it and you will have to go at:In your web and click Tools>options...>content and check if the box which tells "block pop up windows" and if not checked check it.
If they are pop up pages this should resolve the problem.
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#3
The Admiral

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It looks like you may have unresolve malware issues. Please follow all of the instructions in this thread, which will resolve 80% of your problems. If that still doesn't do it, follow the instructions to post a Hijack This! log so we can make sure there are no more traces of Outerinfo.
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#4
cgbmax

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Hi back,

the pop up box is (was always) checked - I"ll follow the instructions as indicated and let you guys know.

Thanks again
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