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Brother MFC 7420 will not install

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Windows Vista 32 bit

I've downloaded the appropriate driver, uninstalled other drivers and the MFL-Pro will not load. Once it gets to the screen asking you to plug it in and attach USB it stops. I see the printer on the printer selection, but it will not print, will not scan.

I've seen a lot of chatter about compatability issues between these MFC's and Vista but none of the advice works for me.

please help before I have to get rid of a perfectly good printer/scanner/fax...
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