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ad.yieldmanager.com hijacked access to my internet provider [RESOLVED]


  • This topic is locked This topic is locked

#1
suzannehf

suzannehf

    New Member

  • Member
  • Pip
  • 5 posts
Hello,
When I try to connect to my internet provider, Comcast.net, I am being diverted to a google search page because Spy Sweeper has blocked access to ad.yieldmanager.com. I'm also diverted to this google search page when I try to access comcast.net from Hotmail. This is what comes up as the address to which I'm diverted:

http://www.google.co...l...ype&rdr=afe

Spy Sweeper tells me ad.yieldmanager.com is a danger but has not found where it is and how it is diverting me from my internet provider.
I have run a sweep with my virus sweeper, Trend Micro and also swept with Spy Sweeper. I have read your must read this page and run ATF cleaner, created a system restore (XP), run antimalwarebytes anti malware, updated windows, rebooted, and run hijack this which is below. It's still somewhere in my system causing havoc! I would appreciate any help in getting rid of this. Thanks!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:53:21 PM, on 7/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SEC\Natural Color Pro\NCProTray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.c...h...DTP&M=T6528
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [readericon] "C:\Program Files\Digital Media Reader\readericon45G.exe"
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NCProTray.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai...cat-no-eula.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 8895 bytes
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#2
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,991 posts
Hello suzannehf,

Welcome to geekstogo.

I am analysing your log and will get back to you in a bit.

Regards
emeraldnzl
  • 0

#3
suzannehf

suzannehf

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Thank you!!!
  • 0

#4
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,991 posts
Hello again suzannehf,

Can't see anything there straight off.

Lets have a deeper look.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

  • 0

#5
suzannehf

suzannehf

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Hello,
I'm having some trouble copying the texts...hope this does it. I'm technology challenged!




Deckard's System Scanner v20071014.68
Run by Owner on 2008-07-18 19:40:24
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 384 MiB (512 MiB recommended).


-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:40:25 PM, on 7/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\Program Files\SEC\Natural Color Pro\NCProTray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\Owner\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.c...h...DTP&M=T6528
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [readericon] "C:\Program Files\Digital Media Reader\readericon45G.exe"
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NCProTray.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai...cat-no-eula.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 8845 bytes

-- Files created between 2008-06-18 and 2008-07-18 -----------------------------

2008-07-18 10:27:29 0 d-------- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-07-18 10:27:13 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-18 10:27:09 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-18 10:23:04 0 d-------- C:\Program Files\Common Files\Download Manager
2008-07-09 16:04:34 0 dr-h----- C:\MSOCache


-- Find3M Report ---------------------------------------------------------------

2008-07-18 10:23:04 0 d-------- C:\Program Files\Common Files
2008-07-18 08:25:17 0 d-------- C:\Program Files\Trend Micro
2008-07-09 21:34:19 0 d-------- C:\Documents and Settings\Owner\Application Data\U3
2008-07-09 18:05:38 32454 --a------ C:\Documents and Settings\Owner\Application Data\wklnhst.dat
2008-07-09 17:10:41 0 d-------- C:\Program Files\Jobclock
2008-07-06 08:37:51 0 d-------- C:\Program Files\palmOne
2008-07-01 12:28:50 0 d-------- C:\Program Files\Common Files\Adobe
2008-05-25 11:38:28 0 d-------- C:\Program Files\Google


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CHotkey"="zHotkey.exe" [12/08/2004 09:57 PM C:\WINDOWS\zHotkey.exe]
"readericon"="C:\Program Files\Digital Media Reader\readericon45G.exe" [08/27/2005 09:09 AM]
"Reminder"="%WINDIR%\Creator\Remind_XP.exe" []
"NvCplDaemon"="RUNDLL32.exe" [08/04/2004 03:00 PM C:\WINDOWS\system32\rundll32.exe]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [03/14/2007 03:43 AM]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" [01/23/2007 02:26 AM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [03/09/2007 11:09 AM]
"RTHDCPL"="RTHDCPL.EXE" [09/14/2005 03:38 PM C:\WINDOWS\RTHDCPL.EXE]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [01/12/2005 07:01 AM]
"Recguard"="%WINDIR%\SMINST\RECGUARD.EXE" []
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [01/31/2006 11:44 AM]
"nwiz"="nwiz.exe" [09/18/2005 12:32 PM C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="RUNDLL32.exe" [08/04/2004 03:00 PM C:\WINDOWS\system32\rundll32.exe]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/11/2005 11:12 PM]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [01/07/2005 09:07 PM C:\WINDOWS\system32\HdAShCut.exe]
"Alcmtr"="ALCMTR.EXE" [09/14/2005 03:38 PM C:\WINDOWS\ALCMTR.EXE]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [01/04/2008 09:56 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Window Washer"="C:\Program Files\Webroot\Washer\wwDisp.exe" [11/26/2007 03:47 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Power2GoExpress"=NA

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\
PowerReg Scheduler.exe [4/30/2006 11:40:59 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
BigFix.lnk - C:\Program Files\BigFix\bigfix.exe [1/31/2006 11:42:53 AM]
HotSync Manager.lnk - C:\Program Files\palmOne\Hotsync.exe [6/9/2004 3:27:34 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [5/11/2005 11:23:26 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]
NCProTray.lnk - C:\Program Files\SEC\Natural Color Pro\NCProTray.exe [2/17/2008 9:26:13 PM]
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [3/18/2008 9:41:30 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSaveSettings"=0 (0x0)

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\svcWRSSSDK]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
AutoRun\command- F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480




-- End of Deckard's System Scanner: finished at 2008-07-18 19:40:47 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon™ 64 Processor 3500+
Percentage of Memory in Use: 66%
Physical Memory (total/avail): 383.36 MiB / 129.18 MiB
Pagefile Memory (total/avail): 919.55 MiB / 407.87 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1932.65 MiB

C: is Fixed (NTFS) - 144.61 GiB total, 130.75 GiB free.
D: is Fixed (FAT32) - 4.42 GiB total, 2.71 GiB free.
E: is CDROM (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)
J: is Removable (No Media)

\\.\PHYSICALDRIVE0 - ST3160212A - 149.05 GiB - 2 partitions
\PARTITION0 (bootable) - Installable File System - 144.61 GiB - C:
\PARTITION1 - Unknown - 4.43 GiB - D:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: Norton Internet Worm Protection v2006 (Symantec) Disabled
FW: Trend Micro PC-cillin Internet Security (Firewall) v15 (Trend Micro, Inc.)
AV: Trend Micro PC-cillin Internet Security 2007 v15.30.1151 (Trend Micro, Inc.)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Application Loader"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe:*:Enabled:AOLTsMon"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe:*:Enabled:AOLTopSpeed"
"C:\\Program Files\\Common Files\\AOL\\1138722192\\EE\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1138722192\\EE\\AOLServiceHost.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"="C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe:*:Enabled:AOL"
"C:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"="C:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe:*:Enabled:QuickBooks 2007 Data Manager"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Owner\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DESKTOP
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Owner
LOGONSERVER=\\DESKTOP
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 47 Stepping 2, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=2f02
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
TMP=C:\DOCUME~1\Owner\LOCALS~1\Temp
USERDOMAIN=DESKTOP
USERNAME=Owner
USERPROFILE=C:\Documents and Settings\Owner
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Owner (admin)
Internet


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Installshield Installation Information\{08082022-2a50-4196-8196-a6f86d6e8f12}\QBReplace.exe {08082022-2a50-4196-8196-a6f86d6e8f12}#{01288593-26bb-4b3a-a04e-0a4ed28cc937}
--> MsiExec.exe /I{71EEA108-09C9-4D81-8FA2-D48C70681242}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) --> MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Reader 8.1.2 Security Update 1 (KB403742) -->
Adobe® Photoshop® Album Starter Edition 3.2 --> MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
Ask Toolbar --> rundll32 C:\PROGRA~1\AskSBar\bar\1.bin\AskSBar.dll,O
Avery DesignPro --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2CC982C0-7EAE-11D4-ACC3-0050568AD318}\Setup.exe" -uninst
BigFix --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\BigFix\Uninst.isu" -c"C:\Program Files\BigFix\Lib\UninstallHelper.dll"
Browser Address Error Redirector --> regsvr32 /u /s "c:\windows\system32\BAE.dll"
Comcast High-Speed Internet Install Wizard --> C:\Program Files\support.com\uninstall\chsi_uninstaller.exe
Compatibility Pack for the 2007 Office system --> MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Digital Media Reader --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{4AC55A61-BA20-4DF5-ABFF-8F4819E0C875} /l1033
DVD Solution --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\setup.exe" -uninstall
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
High Definition Audio Driver Package - KB888111 --> "C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Deskjet 5400 series --> C:\Program Files\HP\Digital Imaging\{EB57A16E-500D-43d7-85B9-FBE279EBBA6E}\setup\hpzscr01.exe -datfile hpfscr05.dat
HP Image Zone Express --> MsiExec.exe /X{FE64AE29-0883-4C70-8388-DC026019C900}
HP Imaging Device Functions 5.0 --> C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Software Update --> MsiExec.exe /X{15EE79F4-4ED1-4267-9B0F-351009325D7D}
HP Solution Center & Imaging Support Tools 5.0 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
J2SE Runtime Environment 5.0 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150020}
Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Jobclock Manager 2.0 --> C:\PROGRA~1\Jobclock\UNWISE.EXE C:\PROGRA~1\Jobclock\INSTALL.LOG
Jobclock Palm Conduit --> "C:\Program Files\palmOne\CONDUI~1.EXE" /u "\Software\U.S. Robotics\Pilot Desktop\Application11" VDX2 "C:\Program Files\palmOne\Jobclock.dll" "\Software\Microsoft\Windows\CurrentVersion\Uninstall\Jobclock"
Jobclock USB Driver --> C:\PROGRA~1\Jobclock\USBDRI~1\UNWISE.EXE C:\PROGRA~1\Jobclock\USBDRI~1\INSTALL.LOG
Learning QuickBooks 2007 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06CD5C7-0CB8-48B7-8B09-67F4C68F6727}\Setup.exe" -l0x9
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
MetaFrame Presentation Server Web Client for Win32 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wficat.inf,DefaultUninstall
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Excel Viewer 2003 --> MsiExec.exe /I{90840409-6000-11D3-8CFE-0150048383C9}
Microsoft SQL Server 2005 Compact Edition [ENU] --> MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Word 2002 --> MsiExec.exe /I{901B0409-6000-11D3-8CFE-0050048383C9}
Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Microsoft Works Suite 2006 Setup Launcher --> C:\Program Files\Microsoft Works Suite 2006\Setup\Launcher.exe /ARP E:\
Microsoft Works Suite Add-in for Microsoft Word --> MsiExec.exe /I{17E3A651-12B9-4149-BAE8-E6FB9A5ADC4F}
Multimedia Keyboard Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6E66ECBD-FCA7-4AE1-A8C5-1CA78BEEB057}\Setup.exe" -l0x9
Natural Color Pro --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC2C7405-BC58-4E11-8F51-29671BEAC06B}\setup.exe" -l0x9
NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI
Palm --> MsiExec.exe /X{0030188A-533E-42EE-9837-E044F10E4369}
Power2Go 4.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\setup.exe" -uninstall
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickBooks Premier: Contractor Edition 2007 --> msiexec.exe /I {71EEA108-09C9-4D81-8FA2-D48C70681242} UNIQUE_NAME="contractor" QBFULLNAME="QuickBooks Premier: Contractor Edition 2007" ADDREMOVE=1
QuickBooks Pro Edition 2004 --> C:\Program Files\Installshield Installation Information\{2b02f822-a9b9-458c-80e5-3ea8c0de8471}\QBReplace.exe {2b02f822-a9b9-458c-80e5-3ea8c0de8471}#{2B02F82E-A9B9-458C-80E5-3EA8C0DE8471}
QuickBooks Product Listing Service --> MsiExec.exe /I{054C3038-FFAC-446D-9682-E25891DC2E05}
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Rhapsody Player Engine --> MsiExec.exe /I{22DE1881-9D24-4981-B5CC-EC7E9F2F4D52}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) -->
Soft Data Fax Modem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200014F1\HXFSETUP.EXE -U -IPDRSLSM5K.inf
Spy Sweeper --> "C:\Program Files\Webroot\Spy Sweeper\unins000.exe"
SupportSoft Assisted Service --> MsiExec.exe /I{5A3F6A80-7913-475E-8B96-477A952CFA43}
Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
Trend Micro PC-cillin Internet Security 2007 --> C:\PROGRA~1\TRENDM~1\INTERN~1\remove.exe
Trend Micro PC-cillin Internet Security 2007 --> MsiExec.exe /X{BB4B6355-D38A-492C-873B-A1B2CF6C3832}
Valspar Signature Series Virtual Painter --> MsiExec.exe /I{D61F8B6C-F49C-4CDB-84B7-BF99CE0FBB78}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Window Washer --> C:\WINDOWS\Unwash6.exe
Windows Backup Utility --> MsiExec.exe /I{76EFFC7C-17A6-479D-9E47-8E658C1695AE}
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type15438 / Error
Event Submitted/Written: 07/16/2008 09:00:37 PM
Event ID/Source: 101 / Automatic LiveUpdate Scheduler
Event Description:
Information Level: error

Internet connection not detected.

Event Record #/Type15436 / Error
Event Submitted/Written: 07/16/2008 08:55:35 PM
Event ID/Source: 101 / Automatic LiveUpdate Scheduler
Event Description:
Information Level: error

Internet connection not detected.

Event Record #/Type15404 / Error
Event Submitted/Written: 07/14/2008 02:00:50 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 345102487.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type15403 / Error
Event Submitted/Written: 07/14/2008 02:00:46 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application moc.exe, version 12.0.4518.1014, faulting module moc.exe, version 12.0.4518.1014, fault address 0x0000375a.
Processing media-specific event for [moc.exe!ws!]



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type62236 / Error
Event Submitted/Written: 07/18/2008 07:09:35 PM
Event ID/Source: 7026 / Service Control Manager
Event Description:
The following boot-start or system-start driver(s) failed to load:
NCPro

Event Record #/Type62235 / Error
Event Submitted/Written: 07/18/2008 07:08:23 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Webroot Spy Sweeper Engine service failed to start due to the following error:
%%1053

Event Record #/Type62234 / Error
Event Submitted/Written: 07/18/2008 07:08:23 PM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the Webroot Spy Sweeper Engine service to connect.

Event Record #/Type62233 / Error
Event Submitted/Written: 07/18/2008 07:08:23 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The DS1410D service failed to start due to the following error:
%%2

Event Record #/Type62232 / Error
Event Submitted/Written: 07/18/2008 07:07:28 PM
Event ID/Source: 59 / SideBySide
Event Description:
Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_dec6ddd2\MFC80.DLL.
Reference error message: The operation completed successfully.
.



-- End of Deckard's System Scanner: finished at 2008-07-18 19:22:51 ------------
  • 0

#6
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 19,991 posts
Hello suzannehf,

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.

Next

Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    [kill explorer]
    c:\windows\system32\BAE.dll
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f}
    HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f}
    purity
    EmptyTemp
    [start explorer]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

-----Step 2-----

Kaspersky only works if you are using Internet Explorer.

Please do an online scan with Kaspersky WebScanner.

Click on the Kaspersky Online Scanner button. A box will come up, click Accept, this will allow it to install an ActiveX component and download its latest anti-virus database. (Note: It may take a couple of minutes)

  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    * Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    * Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
    Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    * Now click on the Save as Text button:
  • Save the file to your desktop.
Copy and paste that information in your next post.

So when you come back please post
  • OTMoveIt2 report
  • and Kaspersky scan results

  • 0

#7
suzannehf

suzannehf

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Good Morning Emeraldnzl,
Not sure if this compromised the above procedure but between the OTMoveIt and Kaspersky scan I tried to shut my computer down and it froze. I know I probably shouldn't have, but I shut it off manually and when it rebooted Trend Micro PC-cillin said it reverted to the last known good configuration. I have included 2 MoveIt reports: I believe the first was before the reboot and the second after. So sorry to complicate this!!
Gratefully,
Suzannehf

Explorer killed successfully
File/Folder c:\windows\system32\BAE.dll not found.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F\\ deleted successfully.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f}\\ deleted successfully.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f}\\ deleted successfully.
< purity >
< EmptyTemp >
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully
File/Folder not found.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07182008_212246





Explorer killed successfully
File/Folder c:\windows\system32\BAE.dll not found.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F\\ deleted successfully.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f}\\ deleted successfully.
< HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f} >
Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f}\\ deleted successfully.
< purity >
< EmptyTemp >
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully
File/Folder not found.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07182008_212246

Files moved on Reboot...
C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log moved successfully.


KASPERSKY ONLINE SCANNER REPORT
Saturday, July 19, 2008 6:48:19 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 19/07/2008
Kaspersky Anti-Virus database records: 970804


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\
G:\
H:\
I:\
J:\

Scan Statistics
Total number of scanned objects 64846
Number of viruses found 3
Number of infected objects 4
Number of suspicious objects 2
Duration of the scan process 01:17:42

Infected Object Name Virus Name Last Action
C:\Deckard\System Scanner\20080718193310\backup\DOCUME~1\Owner\LOCALS~1\Temp\DRDld\mbam-setup.exe Infected: not-a-virus:FraudTool.Win32.SpyNoMore.g skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-07-18_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Data\settings.dat Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS00560874-97F7-4B11-882C-A6B92C1EE48D.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS06D4EEB4-F46C-42B6-8354-7C9326619B23.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS082CD961-F26B-495D-AF44-4013E1003294.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0A363951-8DA5-4C0B-B1DA-4F1FEF4F1331.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0BF58547-0C56-4F48-9C94-3C2BC456FA10.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0E693217-1930-42F8-86C3-87C33844E843.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0EB88107-12D8-438B-82F5-2EA9B63F7508.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS117848D8-9C5B-4769-BDD3-AB931B6B4EB0.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS142EF5D7-2AB6-419F-B405-D6CB5E5A2D2C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS194ED268-F6CA-4094-988D-396AD5D296E3.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS19B19DE0-C63F-473C-9439-38779A822567.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1E939ACF-1F67-4ADD-8230-6286D50DD184.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS21C473CF-A2BF-409C-8175-1929B605D926.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS2863C40A-B7CE-4A73-B031-BAD0EE3774CD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS28A73CDF-55A1-4C65-92CE-55F06B15632C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS2ADB77AF-54D2-4E8A-A2B4-38EC8F0650F1.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS31286FD3-5BEB-48F0-BE55-3E7C0C4D1EE0.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS323D30B0-AD12-494F-A92D-92898CD24397.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS33E9BA10-8E10-4A6A-A5C7-ED74FA155086.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS35AC6C72-67CE-4A6D-B6B3-C42DA5EA178A.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS3AD8F353-5A6B-4D1B-9E82-3F238EB3BD7D.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS3CA83281-9A59-4E7E-BEC2-84E8677468F4.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS431F16C3-1DDF-466B-8356-B5C407B7CBAE.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS47834AD1-BFB7-4344-9D45-0DCE9907D3E7.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4C025358-7A9D-4588-A1F9-E42D5AC61090.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4F3F033B-4853-4B33-B424-64AF21ADEDB3.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4FC9D33F-1A3F-42A4-A68E-D46DD759678A.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS5031FD3E-429F-4B26-89DA-E597C68EAB2E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS51B3ABCB-2B55-4483-B9C1-430DFD6E8DFD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS56DEEFCF-4460-429A-87B9-531668F6561D.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS591D52B4-C26E-4A70-9387-3384D040B943.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS5A992B8C-F504-40D3-867E-3C52AAFDC656.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6A1CB15D-A0C8-456D-B2FF-0DF4D4A592FE.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6A435129-B7A0-443A-BA2F-E059BA6BF6B7.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6EAC6F88-89E2-4C1B-868E-557C2BEA3CF4.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7096341F-C631-4FE7-973D-810694F8C669.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS729CBEF3-C352-4222-A8FB-AE990871277B.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7361A230-EC14-4C08-A30E-EA41ACAAC3D3.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7C421AE2-3322-4F71-BD9A-6AEF76068919.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7F48EF9D-3343-44CF-8E7A-C7FF43EFA2C4.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8144578F-5EA9-4754-865F-7AE291397DBA.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS857DBAB0-13C5-4628-9DB7-953A9BA0108C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS85F4676A-6375-4DAC-B994-3997942C194E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS89370611-5851-4281-998D-A1F7763836B9.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8A30CCB3-84ED-401B-A878-069B3EFAA195.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8AF94D4C-7345-4528-B083-1FEFAA1E9C4B.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8D18DAD6-B1FB-46A8-9B5D-12BA9947D8F6.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8D235163-A934-4021-AF6B-A1A088846FC4.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS929398ED-3F1F-4006-B7FB-AADEDCE998B0.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS94871172-98EB-45C8-9E18-B4AA07E49FAD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9640A211-304E-4DCD-ABF9-449B9CD8F54E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9921BD22-45DB-44CF-9DB7-35DC36607974.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9B67C94D-0211-4732-B6D1-14146B9261FC.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9C0CBE5A-1C3F-4502-83A7-4915800AD274.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA7C7C96B-0938-4EEA-88D5-FC2DB65639FA.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAAF70BC6-CEF2-4437-9302-28AE7F94C426.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAB4B0F04-9364-4AC3-82ED-F128E78ECF36.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAF57A471-F64C-48FE-A6B6-CDC84BA4130F.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAFF83FCC-47FB-489D-8A49-35DABBCDD549.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSB0D948F4-D445-40B2-970B-AF50628FD9DB.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSB1E40ADF-DF79-492A-94D1-955069E3C486.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSB2A7B679-F151-4317-9E69-68D70F9CCAED.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSB895A61C-37E6-404C-B3D9-1FA3E4EDF241.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBC983DA5-04F3-4613-8DCE-9FCF29CB0BDF.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBE175D05-1505-4B5B-BEBB-72B1D495E0F7.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC062F32A-1B63-4B14-A2CA-B01F19F2388C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC089BE73-E1FD-423E-B14C-02456F005273.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC24E8C85-3908-4E63-9FEC-C920834D7532.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC41BF8FF-E434-405F-AE12-4491626D7FD5.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC6E33D32-A1B4-4109-B817-ADA041DCBDCF.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC8D72DAE-D664-461A-B6F4-7FF0090FFAF7.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC9358463-B325-4EB8-80C8-874B51A302DD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSCA44E9EA-678D-4E46-92BB-8B564C628AB4.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSCF06D909-3324-4A7E-8813-40CA93292B48.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD2BA632E-3472-46FA-95BF-B20A4DB91E3C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD496F510-72D9-46F3-80D3-AFF99C7FE115.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD75FD639-39DC-4E0C-917B-06D81409682C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE291D29D-A024-48B8-9779-B501323FBC9A.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE3460EAE-3799-4157-9473-D0A48D8B4E30.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE4509447-96F5-4868-970E-E200C79C8832.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE5DE48BA-F648-49DB-9C6A-164704419B9C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSEA8F5949-D2EB-444D-8EB3-C2FF7996B0CF.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSEAFEA213-057F-4FAF-8B52-39E851B7BEFD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSECCE7C0E-684A-4E58-960D-5BFCCA45A62E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF246DDDC-99D2-4069-BB2C-34F3ECA4B124.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF2D79917-34CB-4476-BC0F-3C70104D5709.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF4D16D06-B32D-4047-A9AB-819205F0B84B.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF69C0B99-E869-4CCC-8463-6FB2A93151B1.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSFFF384F0-4952-462B-AA25-F3B018F9DBAB.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Application Data\Webroot\Spy Sweeper\Logs\080718215009.ses Object is locked skipped

C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows Live Mail\Hotmail\Inbox\5D7753C6-00000671.eml/[From ][Date Sun, 02 Oct 2005 22:36:36 +1000]/html Suspicious: Trojan-Spy.HTML.Fraud.gen skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows Live Mail\Hotmail\Inbox\5D7753C6-00000671.eml Mail: suspicious - 1 skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012008071820080719\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temp\hpodvd09.log Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\gather-now.dat Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\ie7conflict.dat Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\notes.dat Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\partner-700.dat Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\subscrip-2000.dat Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\survey.dat Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\updates-300.dat Object is locked skipped

C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\urgent-800.dat Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters\masters.bak Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters\Masters.const Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters.base Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP696\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

D:\i386\Apps\App17981\comps\toolbar\toolbr.exe/WISE0015.BIN Infected: not-a-virus:AdWare.Win32.SearchIt.t skipped

D:\i386\Apps\App17981\comps\toolbar\toolbr.exe WiseSFX: infected - 1 skipped

D:\i386\Apps\App17981\comps\toolbar\toolbr.exe WiseSFXDropper: infected - 1 skipped

D:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP696\change.log Object is locked skipped

Scan process completed.
  • 0

#8
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
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Hello again suzannehf,

No problems with the shutdown etc. A Kasperky scan can be a long process and at times seems not to be doing anything. Occasionally people think something is wrong and attempt to close it hence the problems you experienced.

The Kaspersky Scan shows you have malware in some of your e-mails.

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows Live Mail\Hotmail\Inbox\5D7753C6-00000671.eml/[From ][Date Sun, 02 Oct 2005 22:36:36 +1000]/html


You will need to delete them.

Next

  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    [kill explorer]
    D:\i386\Apps\App17981\comps\toolbar\toolbr.exe
    purity
    EmptyTemp
    [start explorer]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

So when you come back please post
  • the OTMoveIt report
  • and tell me how your computer is running now

  • 0

#9
suzannehf

suzannehf

    New Member

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  • Member
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Hello emeraldnzl,
Things seem to be back to normal. I'm able to get directly to my internet provider...no more ad.yieldmanager problems. Below is the OTMoveIt report.
Thank you so much! I really appreciate your help and expertise.
suzannehf

Explorer killed successfully
D:\i386\Apps\App17981\comps\toolbar\toolbr.exe moved successfully.
< purity >
< EmptyTemp >
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07202008_082710

Files moved on Reboot...
C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log moved successfully.
  • 0

#10
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
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Hello suzannehf,

That's great. I think your machine is clean now. :)

We have a couple of last steps to perform and then you're all set. :)

  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
Next, we need to clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

-------------------------------------------------------------------------------------------------------------------

Now that you are clean here are some things I think are worth having a look at:

-------------------------------------------------------------------------------------------------------------------

Check your Java; quite often people find there edition is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JDK) Update and save it to your desktop or the folder you usually download to.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop or Download folder.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop or Download folder double-click on the Java exe to install the newest version.

--------------------------------------------------------------------------------------------------------------------

Be sure and give the Temp folders a cleaning out now and then. This helps with security and your computer will run more efficiently. I clean mine once a week. For ease of use, you might consider the following free program which works well with XP:
--------------------------------------------------------------------------------------------------------------------

A great way to check that your Microsoft and Java have the latest updates is to go to Software Inspector at Secunia.

I do this weekly. Not only do they tell you which programs need updating but they give you the link to follow.

To bolster your security go to Secunia.com to ensure essential programs are up to date.

---------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future here are some free programs you can look at:

  • SUPERAntiSpyware Free for Home Users to detect and remove spyware.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

    If your Microsoft Update is not working automatically. Keep your operating system up to date by visiting [list]
  • Microsoft Windows Update
monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klein: So how did I get infected in the first place?

Have a safe and happy computing day!
  • 0

#11
Rorschach112

Rorschach112

    Ralphie

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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