I'm running Office 2003 on Windows XP. Word works fine, but every time I try to start up Excel, the program opens normally and after a few seconds an error message pops up that says:
"You have not entered a valid Product Key. Please check the number located on the sticker on the back of the CD case or on your Certificate of Authenticity."
I installed this about two years ago I think, so I don't understand why this is happening because I didn't enter any product keys today.
So I click "OK" and another box says "Preparing to install..."
and then I get the box where I'm supposed to enter my User name, Initials, and Organization, and under that it says "In the boxes below, type your 25-character Product Key. You will find this number on the sticker on the back of the CD case or on your Certificate of Authenticity." and then it says "Product Key:" with the little boxes where I'm supposed to enter the product key.
So I call home and get the product key on the CD from my dad, and I enter it (checking for accuracy about 5 times) and every time I do, it says "You have not entered a valid Product Key. Please check the number located on..." etc, etc, etc.
I'm baffled. I don't understand what the problem is. Please, please help! Any insights would be GREATLY, GREATLY APPRECIATED!!!!
I would just uninstall and reinstall, but I'm not going to have access to the disk for probably about two weeks (since it's at home and i am not) and I need to do things for work ASAP. If there's any other way to get around this or if I can track down what's causing it, it would save me a lot of sanity.