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New member, problems, with no clue where to start


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#1
Rprecision

Rprecision

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I am new here and to be quite honest found this site out of desperation.

A few days ago, I was surfing on the net. Then it all statrted, Icons started poping up that I had been infected by a virus. Advaced Anti virus noted a attach had been detected. Other Icons have been hitting me from Antispyware. One of particular concern, noted that adult content had been detected on my computer. I'm not a computer guru but when these icons started asking for money to fix tghe problem I knew I was in trouble. I am also getting Icons stating I am infected with Malware ? As time has passed the Popups are getting worse, at one point I had around 60 at one time!

The first thing I did was head for the control pannel. To make things better I cant open it. When I try to open it a icon pops up that states windows explorer has stopped working. a few momunts pass and anther Icon tells me Windows Explorer is restarting.

So far I purchased norton antivirus 08 w/spyware. I installed it last night and it removed some "threats." thing is I still am having the same problems.

Can someone direct me what to try next. I am really scared this is going to get expensive fast. :)

Thank you for your time
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#2
shard92

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go to the security section of the forums and do some reading that would be a start... and then put a post in the malware removal forum.... you may want to reference this post so that admins don't think you are multi-posting...
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#3
Essexboy

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Please follow all of the steps in this section of the Malware Forum. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in the Malware Forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum. Should you post in that forum please do not respond to your own topic. Our Malware Staff look for topics to help out in that have no responses. The Malware Forum is very busy with many more requests for help than we have volunteer helpers, so please be patient. If you have not had a response to a topic after 3 days then please go to the Waiting Room and read the pinned topic for instructions.
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#4
Rprecision

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OK, Thanks I will start there
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#5
Rprecision

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You guys and gals have something very special here. I was able to fix all of my problems.

Thank you very much !
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#6
shard92

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Glad you got it sorted...
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#7
Essexboy

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:)
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