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Blue screen with error message- desktop does not appear

Started by pmb8799 , Jul 22 2008 03:43 PM

This topic is locked

#1
pmb8799

Posted 22 July 2008 - 03:43 PM

Member

Member
20 posts

Hello again, about an hour ago I requested some help with removing winspywareprotect. I turned off my computer and now it wont restart. I have a blue screen that tells me that windows has shut off becuase their is some corrupted files/ hard drive. It asks to disable or uninstall any utilities. To also run chkdsk/ f. The error message says stop: 0x00000024. I am clueless in what to do! Help! I think there is more to what is going on than what I taught!!!! Help!!!!