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Computer wont start, blue screen with error message


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#1
pmb8799

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Computer wont restart and show desktop. Blue screen appears with error message. Message says that windows has shut down due to the fact that there are some corrupt files in the hard drive. It asks to disable or uninstall any utilities. The message given is stop: 0x00000024. Help! Don't know what to do!
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#2
boy9enius08

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dunno if im supposed to be doing this .. forgive me if im not.
but go here and scroll down to your error message they have some possible resolutions. try that first

http://www.geekstogo...des-t43519.html
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#3
pmb8799

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Thanks, but i am so clueless when it comes to finding out stuff. Where can I find the run dailog box?
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#4
JSntgRvr

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Hi, pmb8799 :)

Insert your Windows installation CD and restart the computer. If prompted, select any options required to boot from the CD. You will be prompted with the following options:

A. To setup Windows XP, press Enter.
B. To repair Windows XP installation using recovery console, press R.

Choose the option, "To repair the Windows XP installation using recovery console", press R. If an Administrator Password have been established, you will be prompted to type it in. If no Administrator Password exists, just press ENTER.

You will be presented with the following:

Microsoft Windows® Recovery Console
The Recovery Console provides system repair and recovery functionality.
Type EXIT to quit the Recovery Console and restart the computer.

1: C:\WINDOWS

Which Windows Installation would you like to log onto
(To cancel, press ENTER)?


Press the number assigned to the installation you need access to on your keyboard and hit Enter.

In this case and if only the above is displayed is 1.

At the command prompt, type the following command and press Enter:

CHKDSK /R

It should take a while to scan your drive. Once finished type Exit, press Enter and Remove the CD. Allow the computer to re-start.

Let us know what happens.
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#5
pmb8799

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Thank you lots. Ill get right on it!
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#6
pmb8799

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Hello there! The problem has been fixed! Now I need assistance stopping all of the pop ups that occur when I go online. I already submitted a log in a previous posting! Thank you so much!
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#7
Chopin

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The malware staff should be of sufficient help to you with your winantispyware problems :) :)
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#8
pmb8799

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thanks, I submitted another post on their forum. Will I get the help I need?
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