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trojan


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#1
lissa113

lissa113

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Hi, I had a popup the other day saying my computer detected a trojan virus. I ran my virus scan and it didn't detect it. I followed all of the steps on the website and then scanned my computer again to detect it and delete it. Still no detection of the virus. I did a spyware run, and even ran a virus scan on a different virus program. It still didn't show up. What do I do, and how can I tell if it is hiding in my computer somewhere and my virus scanners aren't detecting it?
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#2
coachwife6

coachwife6

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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