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Unknown hiijack [RESOLVED]


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#16
emeraldnzl

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Hello again kregan,

Congratulations your computer looks clean to me. The only things Kaspersky found relate to the tools we used and your System Restore.

Unless you have any problems we will move to final clean up.

We have a couple of last steps to perform and then you're all set. :)

  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
Next, we need to clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

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Now that you are clean here are some things I think are worth having a look at:

-------------------------------------------------------------------------------------------------------------------

Check your Java; quite often people find there edition is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JDK) Update and save it to your desktop or the folder you usually download to.
  • Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop or Download folder.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop or Download folder double-click on the Java exe to install the newest version.

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Be sure and give the Temp folders a cleaning out now and then. This helps with security and your computer will run more efficiently. I clean mine once a week. For ease of use, you might consider the following free program which works well with XP:
--------------------------------------------------------------------------------------------------------------------

A great way to check that your Microsoft and Java have the latest updates is to go to Software Inspector at Secunia.

I do this weekly. Not only do they tell you which programs need updating but they give you the link to follow.

To bolster your security go to Secunia.com to ensure essential programs are up to date.

---------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future here are some free programs you can look at:

  • SUPERAntiSpyware Free for Home Users to detect and remove spyware.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

    If your Microsoft Update is not working automatically. Keep your operating system up to date by visiting [list]
  • Microsoft Windows Update
monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klein: So how did I get infected in the first place?

Have a safe and happy computing day!
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#17
kregan

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Error code in OTMoveIt2.exe

When I click on cleanup I get:

"Unable to contact internet. Cleanup list download failed."

I tried running it with and without Zone Alarm and Spyware doctor. I also tried it in SAFE mode.
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#18
emeraldnzl

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Hello kregan,

Try this.

How to Disable Windows Firewall in Windows XP SP2

1. Click Start, click Run, type Firewall.cpl, and then click OK.
2. On the General tab, click Off (not recommended), and then click OK.

Let me know how you get on.
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#19
kregan

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Windows firewall is OFF.

It still won't work ?
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#20
emeraldnzl

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OK I will seek guidance on this and get back to you.

emeraldnzl
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#21
kregan

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Thank you for all your help so far, sorry to be a pain!!
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#22
emeraldnzl

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Hello again kregan,

Thank you for all your help so far, sorry to be a pain!!


Your most welcome. Not a pain. :)

Just delete the OTMoveIt folder and files. Do the same with any other tools we used.

Something going on with your internet connection I think but not something to worry about on the malware front.

Regards
emeraldnzl
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#23
Rorschach112

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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