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problems with pc [CLOSED]


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#1
bloodsworld

bloodsworld

    Member

  • Member
  • PipPipPip
  • 147 posts
i think my computer has a virus. i cannot load up 2 internext explorer pages without them freezin then shutting down. when i try to turn my computer off it doesnt turn off so i have to hold the button which is bad for the computer. sometimes i get pop ups. i tried runnin a virus scan but that didnt help. please help me make my computer run smooth again! :)
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#2
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Hello bloodsworld, my name is fenzodahl512 and welcome to Geekstogo..

Please have a read at this topic and do all the preliminary steps given.

If you are using Windows Vista, or if you are using XP and already have Service Pack 1a or later, please ignore Step Three: Windows Updates and continue with Step Four: Reboot - Test

It should handle about 70% of your malware problem.. Should the problem still exist, please post a fresh HijackThis log here as shown in the Step Five: Posting a Hijack This Log.. Thank you :)

Regards
fenzodahl512
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#3
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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