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Need help after running some spyware removal tools [RESOLVED]


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#1
jbattenhouse

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Hi,

I have read the malware stickies and have run some of the suggested malware removal programs and I think I have removed most, if not all, of the malware from my machine. However, my desktop background is white and I cannot get it to change back to a picture no matter what I do. I think I have also deleted a file that I need called infurghe.dll that resides in the system32 directory under Windows. How do I get this back and restore my desktop settings? I am uploading a HijackThis log with this post which will hopefully help with some diagnosis.

Thanks in advance for any help.

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#2
IndiGenus

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Hi and welcome to the forums.

You uploaded the MBAM log which is great, but we need a HijackThis log also. You don't need to attach it, just post the log right in the comment window. Once you post the log I will reply back with advice on what to do next.

Regards,
Dave
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#3
jbattenhouse

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Ok, sorry about that. This should be the Hijack this log.




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:03:42 PM, on 7/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {01450F04-F0FD-42D1-84D7-B58C93D3AF71} - (no file)
O2 - BHO: (no name) - {0D2488AF-BA1E-4B2F-ACAE-01FF95462658} - C:\WINDOWS\system32\fccbCutq.dll (file missing)
O2 - BHO: (no name) - {3AA6678D-1CE0-499E-B9F6-8444DEE39D88} - C:\WINDOWS\system32\hgGvusRl.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {774e7033-9f63-4780-a5e7-fa63b4359189} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: (no name) - {BD19D8FE-624C-4259-8342-C2922F51EC2E} - (no file)
O2 - BHO: (no name) - {d156af49-d8d4-48db-9269-f0c7978d1460} - (no file)
O2 - BHO: (no name) - {E379BE2B-5B68-49B8-A624-424FD0300595} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: qndsfmao - {F4A52746-813B-4276-A8D7-E2ABD0C8C8A8} - C:\WINDOWS\qndsfmao.dll (file missing)
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [144e6ad0] rundll32.exe "C:\WINDOWS\system32\infurghe.dll",b
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{10AFA1CA-9C9B-4D54-9EEE-924FB0A052CC}: NameServer = 205.152.37.23,205.152.144.23
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = mactec.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{10AFA1CA-9C9B-4D54-9EEE-924FB0A052CC}: NameServer = 205.152.37.23,205.152.144.23
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = mactec.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{10AFA1CA-9C9B-4D54-9EEE-924FB0A052CC}: NameServer = 205.152.37.23,205.152.144.23
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = mactec.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: hgGvusRl - hgGvusRl.dll (file missing)
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

--
End of file - 3951 bytes

Edited by jbattenhouse, 28 July 2008 - 03:07 PM.

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#4
IndiGenus

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Yes, that's what we need.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
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#5
jbattenhouse

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Here is the latest HijackThis log and the Combofix log attached.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:50 PM, on 7/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{10AFA1CA-9C9B-4D54-9EEE-924FB0A052CC}: NameServer = 205.152.37.23,205.152.144.23
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = mactec.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{10AFA1CA-9C9B-4D54-9EEE-924FB0A052CC}: NameServer = 205.152.37.23,205.152.144.23
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = mactec.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{10AFA1CA-9C9B-4D54-9EEE-924FB0A052CC}: NameServer = 205.152.37.23,205.152.144.23
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = mactec.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

--
End of file - 2934 bytes

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#6
IndiGenus

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Well that looks much better after combofix. Hopefully running better?

Run HijackThis. Click Do a System Scan Only. Put a Check in the box on the left side on this:

O24 - Desktop Component 0: Privacy Protection - (no file)

Then close all windows except HijackThis and press Fix checked.

Lets run an F-Secure online scan for Viruses, Spyware and RootKits:
  • Go to http://support.f-sec.../home/ols.shtml
  • Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
  • Allow the Active X control to be installed on your computer, then click the Accept button
  • Click Full System Scan and allow the components to download and the scan to complete.
  • If malware is found, check Submit samples to F-Secure then select Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post
If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan
  • When the cleaning option is presented, Uncheck Submit samples to F-Secure
  • Click Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post
Notes:
  • This scan will only work with Internet Explorer
  • You must have administrator rights to run this scan
  • This scan can take several hours, so please be patient



Please also let me know how it's running.
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#7
jbattenhouse

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Indigenius:

Thanks for all your help. I will have to do the scan tonight as I am at work right now. My computer does seem to be running much better. I am currently running AVG antivirus (free version) along with Spybot. Are there better ones available that are free?
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#8
IndiGenus

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No problem on the scan, whenever you can get to it is fine.

AVG and Spybot are both good. When we are done I will give you some links to other tools you may want to consider adding also.
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#9
jbattenhouse

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Here is the F-Secure Log.

Scanning Report
Wednesday, July 30, 2008 17:40:13 - 18:47:03
Computer name: JBATTENHOUSE123
Scanning type: Scan system for malware, rootkits
Target: C:\ D:\ E:\


--------------------------------------------------------------------------------

Result: 5 malware found
Hoax.Win32.Renos (virus)
System
Hoax.Win32.Renos.vaoz (virus)
C:\DOCUMENTS AND SETTINGS\JAMES BATTENHOUSE\DESKTOP\MALWARE TOOLS\SMITFRAUDFIX\IEDFIX.C.EXE
C:\DOCUMENTS AND SETTINGS\JAMES BATTENHOUSE\DESKTOP\MALWARE TOOLS\SMITFRAUDFIX\IEDFIX.EXE (Submitted)
RiskTool.Win32.Reboot (spyware)
System
Tracking Cookie (spyware)
System

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 45725
System: 3692
Not scanned: 7
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 5
Submitted: 1
Files not scanned:
C:\HIBERFIL.SYS
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 2.30.0
F-Secure Blacklight: 1.0.68
F-Secure Hydra: 2.8.8110, 2008-07-30
F-Secure Pegasus: 1.20.0, 2008-04-14
F-Secure AVP: 7.0.171, 2008-07-30
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics

--------------------------------------------------------------------------------

Copyright © 1998-2007 Product support |Send virus sample to F-Secure
F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name.This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.
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#10
IndiGenus

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OK nothing to be concerned about there, just false positives.

Time for some cleanup, and if all is well some final prevention words.

Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.


  • Posted Image
The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.

~~~~~~~~~~~~~~~~~~~~

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

In addition to updating and using what you currently have you may want to consider the following:

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. Here are some free and evalutation versions that provide
better security than the Windows Firewall. Comodo
Outpost Firewall
For a tutorial on Firewalls and a listing of some other available ones see the link below:
Understanding and Using Firewalls

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly or set your computer to receive automatic updates. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Spybot - Search and Destroy - Spybot: Search And Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
A tutorial on installing & using this product can be found here:
Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Install Ad-Aware - Ad-Aware SE You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
A tutorial on installing & using this product can be found here:
Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
A tutorial on installing & using this product can be found here:
Using SpywareBlaster to protect your computer from Spyware and Malware

Install SpywareGuard - SpywareGuard provides a real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.
A tutorial on installing & using this product can be found here:
Using SpywareGuard to protect your computer from Spyware and Malware

Use Zoned Out -
Zoned Out will block access to malicious websites so you cannot be redirected to them from an infected site or email. Instructions for set up and use can be found at the website.

Update all of your Anti-Malware programs regularly - Make sure you update all the programs I have listed and the ones you are currently running regularly. Without regular updates you Will Not be protected when new malicious programs are released.
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#11
IndiGenus

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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