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Slow Computer after child game uninstall [CLOSED]


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#1
sosaman20

sosaman20

    Member

  • Member
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  • 29 posts
I recently uninstalled some children's games that are no longer played, and have noticed a dramatic slow down in my computer's performance. I have posted a HijackThis log for a place to start. I have tried using Spybot and Adaware with no success. Any help is appreciated.
Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:52:06 PM, on 7/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINNT\system32\gearsec.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINNT\System32\hphmon05.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.IowaTelecom.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Iowa Telecommunications
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINNT\System32\hphmon05.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - S-1-5-18 Startup: PowerReg Scheduler V3.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: PowerReg Scheduler V3.exe (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O10 - Unknown file in Winsock LSP: imux.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.iowatelecom.net
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102215543687
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gatew...rvest/gwCID.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{1AA33AA5-6AD7-42E7-BB79-51CFDC343257}: NameServer = 69.66.0.20 69.66.1.20
O17 - HKLM\System\CS1\Services\Tcpip\..\{1AA33AA5-6AD7-42E7-BB79-51CFDC343257}: NameServer = 69.66.0.20 69.66.1.20
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: gearsec (GEARSecurity) - GEAR Software - C:\WINNT\system32\gearsec.exe
O23 - Service: Intel® Active Monitor (imonNT) - Intel Corp. - C:\Program Files\Intel\Intel® Active Monitor\imonnt.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\System32\HPZipm12.exe

--
End of file - 6697 bytes
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#2
Ltangelic

Ltangelic

    Angel Annihilator of Malware

  • Retired Staff
  • 2,008 posts
Hey sosaman20,

Welcome to GeekstoGo! I'm Ltangelic and I'll be helping you fix your computer problem.

Take note that I'm still in training, and my posts will have to be checked by an expert. This may cause delays in between my responses, I ask for your patience. Please stick with me until we get your computer cleaned up or it will be a wasted effort on both sides. :)

I'm looking at your log now, and I'll post back with a fix when I'm ready. Thanks for your patience.

PS. If I've not been responding, and you wonder why, feel free to PM me and I'll give an explanation.

LT
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#3
Ltangelic

Ltangelic

    Angel Annihilator of Malware

  • Retired Staff
  • 2,008 posts
Hey sosaman20,

Do you recognise this file: imux.dll?

Your log seems fine to me except for a few updates you need to do, let's run DSS to see what we can find. :)

Please follow my instructions in the order they were given, and print out a copy of it as you may not have access to the forums during the fix.

1) Update Java
  • Your Java is out of date.
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.
2) Update Adobe Reader

Please uninstall the current version of Adobe you have and go here to install the latest version.

3) Run Deckard's System Scanner (DSS)

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Next reply (please include):

DSS scan logs
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#4
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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