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Users having problems w/ changing passwords

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I have a problem and don't really know the fix. Everytime a user is told to change their password on the network it comes up with an error telling them "unable to change password, domain not available". As a work around I have them log into another machine and change it that way and 8 out of 10 times it works. Is there a bug or anything I need to patch to resolve this problem? All the workstations have Windows XP Version 2002 with SP2 installed. Thanks for the help, I really appreciate it.
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