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XP freezes after startup


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#1
Kr0nZ

Kr0nZ

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hi recently my friends computer which is windows xp pentium 4 freezes about 10 to 30 mins after startup i dont get no BSOD or anything it just freezes and it has to be restarted but it just freezes again sometime when i do restart it it wont boot so i have to unplug the power in order to get it to boot.
so i tried to reinstalling xp on it but that only resulted in it freezing again once i finished reinstalling it.
i checked the bios to see the temp after i restarted it and it was about 50C. im thinking that is kinda hot so i plan on going to get so heatsink compoung and reaplying it. but any other ideas on why this is happening. thanks
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#2
Kr0nZ

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so i tried using heatsink compound and everything seemed to be going fine for a day or so and now my friend is telling me its freezing again??
any ideas?
i know it should be somekind of hardware problem but what would cause it to just freeze?
thanks

Edited by Kr0nZ, 31 July 2008 - 10:49 AM.

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#3
happyrock

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how many things does he have running when it hangs..what are they...
give us the complete system specs...


Bad computer memory is one of the three main reasons for random system failures.. the other two are heat (usually caused by fans or heatsinks being blocked with dust) or power issues...


first...

lets make sure its not your memory going bad...get memtest +

here....
the lowdown is here..

if you have a floppy drive you can get the 6th one down ...set the bios to boot from the floppy drive A:

first...then the cd drive then the Hard drive C:
or you can get the 2nd one down and burn the ISO file to a cd and then boot it from the cd drive...

if you don't have a burning program that will burn .ISO files go

here and get burncdcc ..a small FAST no frills iso

burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....


let memtest run for at least 2 hours...if it starts showing any errors during that time then you will have

to replace the RAM...no errors after 2 hours just press Esc to end the tests and we will try some other

tests


go here and get everest home...install and

launch it...click the + by computer...click on sensor...get a screenshot and post it so I can check your temps and

voltages...
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#4
Kr0nZ

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nothings really running on startup its a fresh system only thing running is kodak easy picture, something like that, its just software for her digital camera. and 3d sound program for the sound card
i ran memtest and let it run for a few hours when i came back it said 'pass complete, no errors found' so i checked the temps in everest and it seems that it got hot since i last checked it.
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thanks
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#5
happyrock

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you may have to reapply thremal paste between the heatsink and fan...
but before you do that try remove the 3d sound program and kodak easy picture...at least from startup
just to make sure they aren't causing the problem
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