PC won't boot after Super AntiSpyware Scan, PC just loops when trying to boot it.
I disabled the auto reboot option after pressing F8 during one of its many reboot cycles. It froze with a wonderful Blue Screen of Death. Read "STOP: c000021a came up followed by logon failed at 0xc0000135"
All I read online was "Re-Install Windows". But I wasn't having it. I jumped in the shower and thought about what I did. I ran a scan of Super AntiSpyware. But what exactly does that do. Besides scan the PC and eliminates files "It" claims are threatening. Of course this program like many others create a log of every scan. Cool, how do we get to it.
I have a boot CD. Get it here (
http://www.ubcd4win.com )It's a disc that while in the CD-rom when the computer starts, will load a virtual operating system. And not your Windows operating system cuz remember, it won't boot. So this cool virtual operating system allows me to access the files in the C: drive. And it unhides ALL folders & files. We need to get into you C:\Documents and Settings folder. Inside you will find several folders. Also user account folders. Very important you find the user account folder of the user account your were in when you scanned with Super AntiSpyware.
Once in the user account folder locate the Application Data folder. Inside you should see the SUPERAntiSpyware.com folder. (if not, you are in the wrong user account folder).
If you see it, open it. You might see yet another SUPERAntiSpyware.com folder. Inside that you will find a Logs folder. Inside that you should see a note pad named SUPERAntiSpyware Scan Log with a date.
open it. Mine looked like this,
SUPERAntiSpyware Scan Log
http://www.superantispyware.comGenerated 06/21/2009 at 05:56 PM
Application Version : 4.0.1154
Core Rules Database Version : 3949
Trace Rules Database Version: 1891
Scan type : Complete Scan
Total Scan Time : 00:32:24
Memory items scanned : 318
Memory threats detected : 3
Registry items scanned : 5085
Registry threats detected : 25
File items scanned : 18379
File threats detected : 73
Trojan.Agent/Gen-MSFake
C:\WINDOWS\SYSTEM32\MSVCRT.DLL
C:\WINDOWS\SYSTEM32\MSVCRT.DLL
C:\WINDOWS\SYSTEM32\DLLCACHE\MSVCRT.DLL
Adware.Vundo/Variant-MSFake
C:\WINDOWS\SYSTEM32\LNORECE.DLL
C:\WINDOWS\SYSTEM32\LNORECE.DLL
Trojan.Downloader-CREW
C:\WINDOWS\SYSTEM32\RZMWEVPT.DLL
C:\WINDOWS\SYSTEM32\RZMWEVPT.DLL
HKLM\Software\Classes\CLSID\{11895E5D-3DC2-46D0-ADA2-0668A843C05e}
HKCR\CLSID\{11895E5D-3DC2-46D0-ADA2-0668A843C05E}
HKCR\CLSID\{11895E5D-3DC2-46D0-ADA2-0668A843C05E}\InprocServer32
HKCR\CLSID\{11895E5D-3DC2-46D0-ADA2-0668A843C05E}\InprocServer32#ThreadingModel
HKLM\Software\Classes\CLSID\{14B2B3C2-5568-41D4-BE09-C22632294A5e}
HKCR\CLSID\{14B2B3C2-5568-41D4-BE09-C22632294A5E}
HKCR\CLSID\{14B2B3C2-5568-41D4-BE09-C22632294A5E}\InprocServer32
HKCR\CLSID\{14B2B3C2-5568-41D4-BE09-C22632294A5E}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11895E5D-3DC2-46D0-ADA2-0668A843C05e}
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{14B2B3C2-5568-41D4-BE09-C22632294A5e}
Parasite.WareOut
HKLM\Software\Classes\CLSID\{89DD5001-7374-5299-1401-8960A19C166A}
HKCR\CLSID\{89DD5001-7374-5299-1401-8960A19C166A}
HKCR\CLSID\{89DD5001-7374-5299-1401-8960A19C166A}\InprocServer32
ERTYDF.DLL
Adware.Vundo/Variant-Joke
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A8ECCEB5-94D6-4A18-9A43-FB2A3AAF9D92}
HKCR\CLSID\{A8ECCEB5-94D6-4A18-9A43-FB2A3AAF9D92}
HKCR\CLSID\{A8ECCEB5-94D6-4A18-9A43-FB2A3AAF9D92}
HKCR\CLSID\{A8ECCEB5-94D6-4A18-9A43-FB2A3AAF9D92}#Version
HKCR\CLSID\{A8ECCEB5-94D6-4A18-9A43-FB2A3AAF9D92}\InprocServer32
HKCR\CLSID\{A8ECCEB5-94D6-4A18-9A43-FB2A3AAF9D92}\InprocServer32#ThreadingModel
HKCR\CLSID\{A8ECCEB5-94D6-4A18-9A43-FB2A3AAF9D92}\ProgID
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\alpurbqh
Trojan.SpyFalcon
C:\WINDOWS\system32\oleext.dll
Trojan.Malware
HKCR\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3}
HKCR\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3}#IT
HKCR\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3}#Bin
HKCR\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3}#No
Malware.LocusSoftware Inc/PCPrivacyTool
C:\Documents and Settings\HP_Owner\Application Data\ultra\uninstall.bat
C:\Documents and Settings\HP_Owner\Application Data\ultra
Trojan.Agent/Gen-FakeAlert
C:\DOCUMENTS AND SETTINGS\HP_OWNER\LOCAL SETTINGS\TEMP\13459.EXE
Trojan.Agent/Gen-Frauder
C:\DOCUMENTS AND SETTINGS\HP_OWNER\LOCAL SETTINGS\TEMP\16059.EXE
Trojan.Agent/Gen
C:\DOCUMENTS AND SETTINGS\HP_OWNER\LOCAL SETTINGS\TEMP\5226.EXE
C:\WINDOWS\SYSTEM32\5226.EXE.OLD
Adware.SysGuard/FakeAlert-C
C:\DOCUMENTS AND SETTINGS\HP_OWNER\LOCAL SETTINGS\TEMP\C.EXE
Trojan.Agent/Gen-JSExploit
C:\DOCUMENTS AND SETTINGS\HP_OWNER\LOCAL SETTINGS\TEMP\E.EXE
Adware.E404 Helper/Variant-N1
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\121973\121973.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\796525\796525.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SYSLOC\SYSLOC.DLL.VIR
Trojan.Downloader-NtOsKernel
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\NTOSKRNL.DLL.VIR
Trojan.Unknown Origin
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\PPPCGM.EXE.VIR
C:\WINDOWS\SYSTEM32\FILESAFER23.EXE
Unclassified.Unknown Origin/System
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SPHLP32.EXE.VIR
Trojan.Downloader-XLIB
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\XLIBGFL254.DLL.VIR
C:\WINDOWS\SYSTEM32\ULTRA\XLIBGFL254.DLL
Trojan.DOmen
C:\WINDOWS\SYSTEM32\CSPYS.EXE
C:\WINDOWS\SYSTEM32\DMACE.EXE
C:\WINDOWS\SYSTEM32\DMAOO.EXE
C:\WINDOWS\SYSTEM32\DMBZU.EXE
C:\WINDOWS\SYSTEM32\DMCFN.EXE
C:\WINDOWS\SYSTEM32\DMCVO.EXE
C:\WINDOWS\SYSTEM32\DMDWV.EXE
C:\WINDOWS\SYSTEM32\DMEOE.EXE
C:\WINDOWS\SYSTEM32\DMESO.EXE
C:\WINDOWS\SYSTEM32\DMEUI.EXE
C:\WINDOWS\SYSTEM32\DMEZJ.EXE
C:\WINDOWS\SYSTEM32\DMFFT.EXE
C:\WINDOWS\SYSTEM32\DMFML.EXE
C:\WINDOWS\SYSTEM32\DMGLI.EXE
C:\WINDOWS\SYSTEM32\DMGRN.EXE
C:\WINDOWS\SYSTEM32\DMGXP.EXE
C:\WINDOWS\SYSTEM32\DMHDL.EXE
C:\WINDOWS\SYSTEM32\DMHLE.EXE
C:\WINDOWS\SYSTEM32\DMHPZ.EXE
C:\WINDOWS\SYSTEM32\DMHWA.EXE
C:\WINDOWS\SYSTEM32\DMIEF.EXE
C:\WINDOWS\SYSTEM32\DMIHO.EXE
C:\WINDOWS\SYSTEM32\DMIOG.EXE
C:\WINDOWS\SYSTEM32\DMKKX.EXE
C:\WINDOWS\SYSTEM32\DMLHT.EXE
C:\WINDOWS\SYSTEM32\DMLZY.EXE
C:\WINDOWS\SYSTEM32\DMMOP.EXE
C:\WINDOWS\SYSTEM32\DMNFA.EXE
C:\WINDOWS\SYSTEM32\DMNXD.EXE
C:\WINDOWS\SYSTEM32\DMOSY.EXE
C:\WINDOWS\SYSTEM32\DMQBO.EXE
C:\WINDOWS\SYSTEM32\DMQKG.EXE
C:\WINDOWS\SYSTEM32\DMRXA.EXE
C:\WINDOWS\SYSTEM32\DMSBQ.EXE
C:\WINDOWS\SYSTEM32\DMSLQ.EXE
C:\WINDOWS\SYSTEM32\DMTIW.EXE
C:\WINDOWS\SYSTEM32\DMTPC.EXE
C:\WINDOWS\SYSTEM32\DMTQT.EXE
C:\WINDOWS\SYSTEM32\DMUFI.EXE
C:\WINDOWS\SYSTEM32\DMUFW.EXE
C:\WINDOWS\SYSTEM32\DMUNC.EXE
C:\WINDOWS\SYSTEM32\DMUSQ.EXE
C:\WINDOWS\SYSTEM32\DMXCV.EXE
C:\WINDOWS\SYSTEM32\DMXVV.EXE
C:\WINDOWS\SYSTEM32\DMYBU.EXE
C:\WINDOWS\SYSTEM32\DMZNZ.EXE
C:\WINDOWS\SYSTEM32\DMZYT.EXE
Trojan.HW-Qhost
C:\WINDOWS\SYSTEM32\HOWIPER.EXE
Trojan.Agent/Gen-FakeDropper
C:\WINDOWS\SYSTEM32\IEHELPER.DLL.OLD
Adware.SBSoft
C:\WINDOWS\SYSTEM32\VLBTI.DLL
So i decided to find all the .dll deleted from the C:\Windows\System32 folder. These might be important.
LONG STORY SHORT, I found these to be missing,
C:\WINDOWS\SYSTEM32\MSVCRT.DLL
C:\WINDOWS\SYSTEM32\DLLCACHE\MSVCRT.DLL
C:\WINDOWS\SYSTEM32\LNORECE.DLL
C:\WINDOWS\SYSTEM32\RZMWEVPT.DLL
C:\WINDOWS\system32\oleext.dll
C:\WINDOWS\SYSTEM32\ULTRA\XLIBGFL254.DLL
C:\WINDOWS\SYSTEM32\VLBTI.DLL
I looked for them on a working Windows XP machine. But I could only find the first one, MSVCRT.DLL.
I copied it and pasted it in both
C:\WINDOWS\SYSTEM32
C:\WINDOWS\SYSTEM32\DLLCACHE
Just in case. And WhooHoo. My machine booted.
get that file here,
http://sandiegofoosb...iles/msvcrt.dllGood Luck. Sorry if this did not fix your issue.