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NO IP ADDRESS... NO INTERNET CONNECTION


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#1
Shanniek

Shanniek

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HELP!!!!!!!!
I don't really know to much about computers, but when I try to connect to the internet using the same method I always have... I get the message

"Windows cannot configure this wireless connection. If you have enabled
another program to manage this wireless connection, use that software. If you
want Windows to configure this wireless connection, start the wireless zero
configuration service. For more information about starting the wzc service,
see article 871122 in the microsoft knowledge base on the microsoft.com web
site. "

I don't know what this other program can be or where I can find it at to remove it. My computer is picking up an internet signal, but does not have an IP address when I do a ipconfig :)

PLEASE HELP!!! I want my internet working again!!!
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#2
mpfeif101

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Did you recently install any new software or hardware on your computer? If not, it looks like some setting just got changed, no cause for alarm.

The solution from Microsoft reads as follows:

1. Click Start, click Run, type ncpa.cpl, and then click OK.
2. Click Network Connections.
3. In Network Connections, click to select your wireless connection, and then click Change settings of this connection.
4. On the Wireless Networks tab, click to select the Use Windows to configure my wireless network settings check box.

Then...

1. Click Start, click Run, type %SystemRoot%\system32\services.msc /s, and then click OK.
2. Double-click Wireless Zero Configuration.
3. In the Startup type list, click Automatic, and then click Apply.
4. In the Service status area, click Start, and then click OK.

Post back your results.
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#3
Shanniek

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Thank you. That helped me get back to allowing windows to detect my wirless network, but now when I go to connect to the wireless network - it tries to connect and says "Acquiring Network Address". I still do not have an IP address.

When I go to the Wireless Networking Connection Status page, under the tab "SUPPORT"
It says:
Address Type: Invalid IP Address
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
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#4
Shanniek

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NEVER MIND!!!!!!!!!!

I restarted the computer and everything is working great again!!!!!!!!!!
THANK YOU SOOO SOOO MUCH!!!!!!!!!!!!!
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#5
mpfeif101

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Glad to have helped :)
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