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Computer Constantly Freezes

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I'm posting over here a second time with the same issue, but different circumstances have been discovered. I just received help to repair a malware issue, but I'm also battling an issue that I don't know if its hardware or software related.

The problem is 10 - 15 minutes after booting up my system, I totally lose control of Windows. The system can either be untouched or I could be working on something, and the current window will freeze, followed by the rest of explorer. The catch is, I can still move the mouse via the touchpad (I'm on a laptop) Sometimes the cursor will still change from arrow to cursor, etc, but i cannot select anything, toggle between windows, or type because I also lose keyboard functionality. I must then proceed to hold down the power button to turn off the machine.

I believed this to be hardware related, but then I discovered that using Windows in SAFE MODE does NOT give me the same problem. I've tested the theory back and forth, and it will constantly freeze in normal mode, but function fine in safe mode. I'm posting this right now in safe mode with networking, so I can access the internet. Just don't know how to proceed from here. I'm thinking its a program conflict, so I'm also going to post this in a software forum. Any help would be greatly appreciated. Thanks!
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Hi there WBLG123,

Malware can do this to a computer. Be patient and let the malware staff work their magic. If your computer is still acting like this once its clean, THEN come here and we will gladly help you. There is also no need to post multiple topics in different forums.

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  • Retired Staff
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Finish up in your malware topic, that should fix your problem
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