Spyware.Cyberlog-X and/or Trojan-Spy.win32.mx [RESOLVED]
Posted 31 July 2008 - 04:40 PM
Posted 31 July 2008 - 05:44 PM
I tried to uninstall Pctools Internet Security (pctis) and it wanted to connect to the internet, duh, so do I! After a partial uninstall, still no network or internet. I finally did a system restore bact to earlier today before I had installed pctis. Awesome, back on the network and the internet! I had to uninstall the older Pctools Anti-virus free and actually had to re-install it before I could get it to uninstall. Network and internet still working. Created another restore point. Re-downloaded and installed pctis and the first thing it wants to do is access the internet for updates. Nope, no network no internet.
I'm currently restoring the system again. Thinking about a refund from pctools, and sticking with something free that actually works.
Oh yeah, no word from pctools support yet.
if you leave this thread open for a few days, I'll keep you updated.
Posted 31 July 2008 - 10:49 PM
I'll leave this topic open for a few days for your feedback (well, I don't think I can help with that PC Tools issue though)
Posted 04 August 2008 - 12:19 PM
Thank you for all your assistance. The computer is working great now. I have always been able to remove viruses on my own in the past, but they must have all been easy ones. This one was way beyond my abilities. I am glad I have found this community, and I will be recommending it to all my clients.
You can close this topic now.
Posted 04 August 2008 - 07:47 PM
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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