1. I can't get XP SP3 to download. I'll get it downloaded, my system will restart, but I'll go into Safe Mode and when I choose Start Windows Normally, it won't work. I have to go into Safe Mode, go to System Restore and select an earlier date to get my computer to boot into normal mode.
2. When my system reboots, I get two errors - a) COM Surrogate error with the MS Windows reporting screen and b) ehRec.exe error. Both of these errors began during the cleaning process for the virus attack.
The best I can tell about the #2 errors is that they are related to Windows Media Player. I can't seem to find a way to fix them, though.
Thanks in advance for any help you can provide.
Edited by mckryan, 30 July 2008 - 08:31 PM.