[The Skeptic]

Try the following (source: Microsoft TechNet):



I had the same problem. This solved it for me



Close Media Center
Click on the Start menu, choose run and type cmd
Type: regsvr32.exe atl.dll
Type: cd \windows\ehome
Type: ehSched /unregServer
Type: ehSched /service
Type: ehRecvr /unregServer
Type: ehRecvr /service
Type: ehRec.exe /unregServer
Type: ehRec.exe /regserver
Type: ehmsas.exe /unregServer
Type: ehmsas.exe /regserver
Restart Media Center

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Tried the steps above and got the ehRec.exe error as noted below:

Close Media Center
Click on the Start menu, choose run and type cmd
Type: regsvr32.exe atl.dll
Type: cd \windows\ehome
Type: ehSched /unregServer
Type: ehSched /service
Type: ehRecvr /unregServer
Type: ehRecvr /service
Type: ehRec.exe /unregServer
Type: ehRec.exe /regserver
ehRec.exe error message
Type: ehmsas.exe /unregServer
Type: ehmsas.exe /regserver
Restart Media Center

I rebooted, and I still got the COMSurrogate error reporting window and the ehRec.exe error window.

[mckryan]

Tried the steps above and got the ehRec.exe error as noted below:

Close Media Center
Click on the Start menu, choose run and type cmd
Type: regsvr32.exe atl.dll
Type: cd \windows\ehome
Type: ehSched /unregServer
Type: ehSched /service
Type: ehRecvr /unregServer
Type: ehRecvr /service
Type: ehRec.exe /unregServer
Type: ehRec.exe /regserver
ehRec.exe error message
Type: ehmsas.exe /unregServer
Type: ehmsas.exe /regserver
Restart Media Center

I rebooted, and I still got the COMSurrogate error reporting window and the ehRec.exe error window.

[The Skeptic]

Try to uninstall each and every media player (other then WMP) and programs like Nero, Roxio, iTunes, quicktime and others. Remove them one at a time to see if the problems disappear.

[mckryan]

For the record, the Windows Media Player works fine. I just get those errors on boot up.

Working on removing the MP items you suggested. The only one I have is iTunes w/Quicktime.

[mckryan]

I've removed Real, QT, iTunes, and I'm still getting the two errors. Here's what I have on my software list that may or may not be MPs. Let me know what you think needs to be removed.

Acoustica Audio Converter Pro (installed a long time ago and did not receive these errors)
Audio Converter
Audio MP3 Maker 1.16
InterVideo WinDVD Player
Move Networks Media Player for IE
Sonic Encoder and other Sonic items
Viewpoint Media Player

[The Skeptic]

If you look in the internet you will see that these errors are tough to remove. A common occurance is related to Nero, Roxio and other media-related programs. I would remove the others as well, one at a time.

The problem is very common with Vista.

[mckryan]

I'm not running Vista, I'm running XP. I'll work on removing the other items. Worse comes to worse, I'll just reset the computer to factory defaults and start over.