[ladonnaortiz]

Hi, my laptop suddenly went off and said windows didnt load properly. Trying to restart it it would give me the options of safe mode, safe mode with networking and so forth. None of these would work. Last time I restarted it, it came up and said missing operating system. My hp recovery disks dont work either. Any ideas? Will i have to purchase a new operating system. It was windows xp media center

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Hello ladonnaortiz and welcome to Geeks To Go

With some manufacturer laptops they will give you recovery disks / create a partition where you can boot off and do a repair from there. When you boot it up do you see anything along the lines of "press F1 - F12 to enter recovery or something like this? If you do then try that.

Regards

[wizzy2k5]

Hello ladonnaortiz and welcome to Geeks To Go

With some manufacturer laptops they will give you recovery disks / create a partition where you can boot off and do a repair from there. When you boot it up do you see anything along the lines of "press F1 - F12 to enter recovery or something like this? If you do then try that.

Regards

[ladonnaortiz]

The only thing it will let me do is go to the bios. I have checked that and everything is fine. I didnt recieve a disk when I bought the laptop. I was only prompted to make the recovery disk which I did but when I try to use them it fails.

[wizzy2k5]

Hello ladonnaortiz

All is not lost please goto this link

Regards

[ladonnaortiz]

Thanks

[wizzy2k5]

No problem, glad we could help