Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Can not ping router


  • Please log in to reply

#1
LynnAisling

LynnAisling

    Member

  • Member
  • PipPip
  • 11 posts
I have a Zyxel USG 300 Router and am unable to ping the router or access it probably 6 times out of 10.

Does anyone have any helpful tips to suggest researching out this problem?

I have a T1, and have Cisco 1841 from my ISP. That runs into a GB switch which then runs into the Zyxel.
The Zyxel then runs into a 24 port Dell GB switch.

My network is up and running fine otherwise. I can surf even though I can't get to the router. When I can't access it through the web browser, I am also unable to ping it.
  • 0

Advertisements


#2
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
sounds like there may be a corruption in the router..

when you can't ping it...can you not ping it from any machine inside the network?
  • 0

#3
LynnAisling

LynnAisling

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
That's correct. It doesn't matter which computer I'm on.
  • 0

#4
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
i'd make a wild guess and say you don't have a spare router on hand do you?
  • 0

#5
LynnAisling

LynnAisling

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
I apologize for taking so long to reply. I do think it's the router. I did a hard reset of my Zywall USG300 and then upgrade to the latest firmware. I am still having the issue. The router is also not saving settings and displaying other "funny" behavior. I've set up an RMA with ZyXEL and should be receiving the new one by week's end.

We'll see if that fixes the problem. Hopefully, just hopefully it's that easy. :-)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP