[snickers]

Suddenly my desktop, which has a wireless card, cannot connect to wireless network. The computer which is kept on the floor, fell on its side when I was trying to plug something in, and I don't know if this is what caused the problem. Is it possible that the wireless card became loose after it fell?
I am pretty clueless when it comes to computer setup and troubleshooting, so I'm hoping somewhere here can help me. I have another laptop computer and that is working fine and is connected to wireless network.

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Hi there

I suggest the first thing to try is this:
Go to the Run command and type devmgmt.msc and click OK.
This will open device manager.
In device manager, expand the Network Adapters branch & see if your wireless card is listed there. If it is, then double click it & make sure the device status is reporting that the card is 'working properly'.

If the card is not listed, and assuming you have an internal wireless card, you'll need to power off the system completely, open up the case & reseat the card in it's slot. If it's an external (USB) wireless adapter, then you can leave the system powered on & simply unplug the adapter & plug it in again.

Let me know how you get on.

[Samm]

Hi there

I suggest the first thing to try is this:
Go to the Run command and type devmgmt.msc and click OK.
This will open device manager.
In device manager, expand the Network Adapters branch & see if your wireless card is listed there. If it is, then double click it & make sure the device status is reporting that the card is 'working properly'.

If the card is not listed, and assuming you have an internal wireless card, you'll need to power off the system completely, open up the case & reseat the card in it's slot. If it's an external (USB) wireless adapter, then you can leave the system powered on & simply unplug the adapter & plug it in again.

Let me know how you get on.