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Trouble setting up new network connection


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#1
ChestRockwell

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I just recently re-installed my windows xp. I plugged in everything, and when I went to network connections to set up my internet..there was NOTHING there. So I did the whole "set up new connection" thing, and when I finished nothing happened.

First I called comcast for help, in which they told me I need to call microsoft. So I call microsoft and they tell me they can't help me because I have Windows XP Service Pack 1 and they are only helping people who have service pack 3, they said I need to order service pack 3, which is bs and I'm not going to do it.

So basically my question is how do I set up a new internet connection? I tried going on the windows install disc and installing optional files which I went to networking and checked everything possible, yet still nothing happened. The people at comcast were sadly more helpful than microsoft, they told me that some files probably didn't get installed when I re-installed.

Edited by ChestRockwell, 01 August 2008 - 12:23 PM.

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#2
ShortGirl2

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It is possible that your internet stuff didn't get installed. Go to Start, Settings, Control Panel, Add/Remove Programs. Click where it says "Add/Remove Windows Components". That will allow you to look and see if your "network services" are installed or not. If the box isn't checked, then it's not installed. If that's the case, check the box, and put in your XP disc to install it. Hope that helps! :)
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#3
ChestRockwell

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I tried that and it didn't work. It's weird because it tells you how many mb worth of stuff you're installing, and the entire networking thing is .2mb, yet when I click to install it, it still says im installing 0.0 mb.
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#4
hfcg

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Have you tried downloading service pack 2 to a CD/DVD and installing it?
Your comcast service may not work unless you have service pack 2.
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