I ran the troubleshooter and got it to investigate. It discovered that my port could be malfunctioning. It gave me a set of instructions, the first one was "open Device Manager and double-click Ports". I opened DM but could not find any "Ports" file. So I opened the printer status queue, clicked on "Properties" under "Files", and then the "Ports" tab. I highlighted the printer port (LPT1) and clicked "Delete", but got a message stating that my "request was not supported". I don't know what to do about the port malfunction.
I then uninstalled the printer using the CD, and halfway through the reinstallation (after I had everything plugged back in), a message said: "printer not detected". Then I followed its further instructions to double-check everything, and to uninstall and reinstall with the CD. The second time I tried reinstalling---after I had restarted the computer---I got the same message, "printer not detected".
I use a parallel rather than a USB cord, and the other cord is the power cord. This printer is the only printer connected to this computer, and I have 2 other printers connected to 2 other computers as well.
System: Microsoft Windows XP, Home Edition, Version 2002, Service Pack 2
Manufactured and supported by: Sony Electronics Inc., VAIO Computer, Intel®, Pentium® 4 CPU 2.80GHz, 2.79GHz, 504 MB of RAM
Internet: Mozilla Firefox
I have no idea what to do next...please help!