Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Need Help removing Trojan:Win32/Conhook.I [RESOLVED]


  • This topic is locked This topic is locked

#1
coq

coq

    New Member

  • Member
  • Pip
  • 3 posts
Hello everybody, need help guys. My first time having a "Malware" problem. My OS is vista My windows defender detected a Trojan:Win32/Conhook.I and my computer ran 50% slower, can't work on Internet explorer smoothly, so i quarantine it. But after rebooting, start up message appeared ""error loading" c:/windows/system32/khfDssQG.dll the specified module cannot be found." Iam using Safari right now due to I.explorer just wont work properly ie, freezes, can't check my email, etc. I don't know what to do next. pls help! thanks!
  • 0

Advertisements


#2
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Hello coq, my name is fenzodahl512 and welcome to Geekstogo..

Please have a read at this topic and do all the preliminary steps given.

If you are using Windows Vista, or if you are using XP and already have Service Pack 1a or later, please ignore Step Three: Windows Updates and continue with Step Four: Reboot - Test

It should handle about 70% of your malware problem.. Should the problem still exist, please post a fresh HijackThis log here as shown in the Step Five: Posting a Hijack This Log.. Thank you :)

Regards
fenzodahl512
  • 0

#3
coq

coq

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
ok so i did what you ask me and it seems to be ok... no pop ups, search with malwarebyte and avast and it is showing none. thanks for helping me out.
  • 0

#4
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP