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Dell Inspiron Laptop will not boot OS or safe mode


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#1
shonese

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I tried to turn on my laptop and the Dell splash comes up and Norton Goback and then it goes to a black screen. It will not boot any further and it will not go into safe mode. I tried the windows recovery off of the disk that came with the computer and did the chkdsk /r. It would go to 75% then jumps back to 50% and stops. I let it run all day one day and it was still the same thing. I also ran the diagnostics disk from the cd. The first error code it showed:

DST Short Status Test fail
Error Code 1000-0142
Unit 4 Drive Self Test failed
status byte = 79

Then I got another error code later

IDE Disk S/N Confidence Test
0F00-1344
Msg: Block 77359031 (and this kept going with several different block numbers)
uncorrectable data error or media write protected

Ive read through other posts but I cant seem to get anything to work. Help Please.
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#2
happyrock

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Hi shonese...welcome to G2G... :)

your going to have to replace the hard drive...its not hard to do...
do you have all your data backed up...
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#3
shonese

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no.... :)

is there anyway to get my info at this point?

Edited by shonese, 05 August 2008 - 10:44 PM.

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#4
happyrock

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maybe ...if the drive is not totally dead...
you can remove the drive and slave it to a working system to get your data...

or you can try puppy linux...
get puppy linux...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..
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#5
shonese

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thanks. i will try it first thing in am when i get off work! :)
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#6
shonese

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when i load the puppy linux software and click on the drives icon, it only shows my DVD drive and my external hard drive that i plugged in to copy this info to. does this mean my hard drive can not b recovered?
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#7
gambit678103

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Hi Shonese... it doesn't mean that you can't recover all the files, but I would go about it a little differently than what the other fellow said. Go and buy a USB external drive interface connector and just remove your laptop drive from the laptop and plug it into that. Hook it up to another computer (laptop or desktop, doesn't matter) but NOT prior to booting up. If the driver is still at all salvageable, you'll be able to see it in Explorer. Now, by USB external drive interface connector, I mean one of those little USB laptop harddrive external drive CASES... you do not want one with a drive already in it!!! They're not as cheap as the empty ones. This workaround I've given you takes into consideration just how badly do you need the files off that drive... it becomes a "cost effectiveness" issue. Hope this gets it for you, and let me know how things turn out?
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#8
happyrock

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when i load the puppy linux software and click on the drives icon, it only shows my DVD drive and my external hard drive that i plugged in to copy this info to. does this mean my hard drive can not b recovered?


it should also show the hard drive...if puppy doesn't see it then your only option other option is to slave it to a working computer and hope windows see's it...
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#9
shonese

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Well after it didnt work i remembered that I had an old hard drive that stopped working previously so i decided to put that one in and see if puppy linux would see that one. Well it did, however there was nothing on the drive for some reason. So i let the computer boot off the old drive and it works. Just looks like the hard drive was wiped clean. So how do i slave the nonworking hard drive to another laptop?
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#10
happyrock

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the free way is to connect the drive to a tower and if its a IDE drive set the jumper on the back of the drive to the slave setting...then boot up the computer and hope windows "sees" the drive...

your other option is to buy a usb to IDE/SATA drive adapter...they range in price from about15 to 30 bucks

The USB 2.0 to IDE or Serial ATA Drive Adapter from Cables To Go turns any IDE or SATA drive into a convenient external drive. Simply connect one IDE/ATAPI or SATA-based mass storage device through a USB port to easily transfer files from a computer or notebook, back up files or store large file archives on an external hard drive. The hi-speed USB interface enables easy installation with its plug-and-play design. The adapter supports all existing IDE/ATAPI devices such as Iomega Zip, CD-ROM, CD-RW, DVD-ROM and IDE hard drives, and works with any SATA hard drive from 80GB to 500GB. The USB 2.0 to IDE or SATA Drive adapter can handle all sizes and types of mass storage drives making this a great solution for recovering personal files from IDE or SATA drives that no longer boot the operating system....
get it here
or here...this is the one I use

Edited by happyrck, 19 August 2008 - 09:21 AM.

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