Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

DVD drive plays DVDs ut nothing else


  • Please log in to reply

#1
richardblackburn

richardblackburn

    New Member

  • Member
  • Pip
  • 3 posts
My wife has a Sony VAIO laptop with a MATSHITA DVD-RAM UJ870QJ ATA device. The drive will play DVDs but not audio CDs, software CD's or RW discs. I have deleted the upper and lower ?? in the registry key as suggested elsewhere in he forum bu with no effect. Any advice would be welcome.

It used to work, but the only programs installed since it last worked are Adobe Reader 8.1.2, Mozilla Firefox and Adobe Shockwave Player 11. Also, some NVIDIA drivers were installed. Could any of these cause the problem?
  • 0

Advertisements


#2
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts
Most likely the CD laser's packed up if its unable to read any CDs at all. A new (CD) unit would be needed.
  • 0

#3
richardblackburn

richardblackburn

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
If the laser has packed in wouldn't that mean it couldn't read DVDs too? Her drive still works with DVDs.
  • 0

#4
richardblackburn

richardblackburn

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Do you think if I uninstalled the adobe programs and deleted the DVD drive as per "http://kb.adobe.com/...nalId=kb402306" article, then do you think this might work? Also, how does the laptop recognise the DVD drive?
  • 0

#5
shard92

shard92

    Member 1K

  • Member
  • PipPipPipPip
  • 1,129 posts
dvd is a different laser so a drive may be able to read one format but not the other...
  • 0

#6
Neil Jones

Neil Jones

    Member 5k

  • Member
  • PipPipPipPipPipPipPipPip
  • 8,476 posts

If the laser has packed in wouldn't that mean it couldn't read DVDs too? Her drive still works with DVDs.


Different lasers for different jobs. A defective CD laser won't stop the unit reading DVDs and vice-versa.
Bit like the car radio - if the tape deck packs up it doesn't stop the radio working.

Edited by Neil Jones, 07 August 2008 - 03:24 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP