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E drive cannot read DVD's and CD's


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#1
edujersey

edujersey

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My laptop's e drive is not reading anything. It says the device is working properly, however nothing can be read . The only abnormal thing is a red circle with a red diagonal line ( as a not entry traffic sign) over the icon of the e drive.
Can somebody help me? Please
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#2
shard92

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where are you seeing this red circle and red diagonal line? If in device manager it might be disabled... double click it and see if there is a box to check to either enable or disable.... it's also possible that the device is non-functional
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#3
edujersey

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The red circle is over the e-drive icon in the start menu and also in the device manager

Edited by edujersey, 07 August 2008 - 02:25 PM.

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#4
shard92

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Sounds like it is having an issue with the drive itself... try right clicking the drive in the device menu and select properties and see what it says about it....
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