Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Malware and/or trojan? [RESOLVED] [CLOSED]


  • This topic is locked This topic is locked

#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
It seems as though somewhere along the line you have messed up other things along with your profile.. So lets try this

Download and install XP SP3

On completion let me know of any continuing problems
  • 0

Advertisements


#17
briandan

briandan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
I cannot install the service pack, Essexboy. I saved the exe file to my desktop and ran it from there, but after it starts running it stops and says there is an installation problem because it cannot find a file, then it says the installation was not complete.
This sounds very similar to my old problem.

Thanks,

Brian
  • 0

#18
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

installation problem because it cannot find a file

Does it say which file it is that is missing ?
  • 0

#19
briandan

briandan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
No it does not indicate which files are missing.
Also, upon reinstall of McAfee, I cannot update the virus signatures file. I get an IE Script Error when I try to update.

Thanks,

Brian
  • 0

#20
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK lets now check the integrity of your files

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.
  • 0

#21
briandan

briandan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
I am not prompted to do anything with this command.
A black DOS box comes up for a fraction of a second and then disappears...
  • 0

#22
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Looks like you might need to do a repair install as a lot of minor things are messed up causing a bigger problem

See our tutorial here and let me know how that goes
  • 0

#23
briandan

briandan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
Bummer. You really think that's my only option Essexboy?
  • 0

#24
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
I believe so, you will not lose any of your programmes or data files. It will just give you a fresh set of windows files, so you will need to update on completion.

But to re-iterate on your problems. ActiveX's not working - unable to install SP3 - SFC/ scannow not working - IE script errors - AV not updating

It is an accumulation of small errors with no apparent source, no signs of malware showing. So there are obviously files missing or elements of your registry are corrupted. There are so many possible avenues to search that it may take weeks to find the solution - if at all

Obviously at the end of the day the choice is yours. As an aside have you used a registry cleaner lately ?
  • 0

#25
briandan

briandan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 18 posts
I don't believe I have. Can you recommend one?
  • 0

Advertisements


#26
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

I don't believe I have. Can you recommend one?

No it is just that registry cleaners can wreck the registry if not used correctly (if at all). I was just investigating another probable cause is all
  • 0

#27
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0

#28
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP