Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Cannot access "display" in XP


  • Please log in to reply

#1
termin8or2

termin8or2

    Member

  • Member
  • PipPip
  • 86 posts
I had malware on my computer and removed it, but afterward I am unable to access my "display" in control panel. I worked with essexboy in trying to remedy the problem (see http://www.geekstogo...e...html&st=30). This thread is malware free. We reinstalled the desk.cpl and used Kellys Korner fix. When running Kellys Korner fix, one item gave a message "mshtml.dll was loaded, but the DllRegisterServer entry point was not found. The file can not be registered" Also, my time on the computer is in military format.

In addition, all messages coming into my email (Outlook Express) are attachments. Everything including text messages.

Help!
  • 0

Advertisements


#2
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
Please download Dial-A-Fix.
Unzip the folder found in the archive to a place you can remember. For example: C:\DialAFix
Then follow the steps below.
  • Browse to the folder where you saved Dial-A-Fix.
  • Open Dial-a-fix.exe
  • In the bottom press the Policies... Button.
  • Once the scan is finished, press Remove
  • Reboot the system.

Let me know if that Policies thing found anything.

Regards,
Olrik
  • 0

#3
termin8or2

termin8or2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 86 posts
downloaded and ran Dialafix.

Message came back "of 147 policies no restrictive policies were found.
  • 0

#4
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
Ok, lets do the next step in Dial-A-Fix then.
  • Browse to the folder where you saved Dial-A-Fix.
  • Open Dial-a-fix.exe
  • Tick the following boxes:
    Control Panel applets
    Explorer/IE/OE/shell/WMP
    Empty temp folders
  • In the bottom left press the GO Button.
Note that ticking a box might tick others too. Leave them ticked!

Tell me if you can open the Display in the control panel after those steps.

Regards,
Olrik
  • 0

#5
termin8or2

termin8or2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 86 posts
Unable to open display. Hourglass runs briefly then stops.

Frustrating, huh!
  • 0

#6
termin8or2

termin8or2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 86 posts
Some good news!!!

Outlook Express appears to be fixed. My messages are no longer coming in as attachments. Yes!!!!!!!!!!!!!!!!

You Da Man!!!!!!!!!!!!!!!!!!!
  • 0

#7
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
The display is still not working though, Right? (Doublecheck this please)

Regards,
Olrik
  • 0

#8
termin8or2

termin8or2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 86 posts
Just checked.

Still cannot access display.
  • 0

#9
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
Ok, I'm just thinking of some options I can go through to try and fix this issue. :)

Regards,
Olrik
  • 0

#10
termin8or2

termin8or2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 86 posts
I appreciate your efforts. I am so amazed at what you guys do.
  • 0

Advertisements


#11
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
Can you rightclick the desktop and hit "Properties"?
Tell me what happens?

Can you go to C:\Windows\system32 and physically check if desk.cpl is present or not.

Regards,
Olrik
  • 0

#12
termin8or2

termin8or2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 86 posts
Desk.cpl is present in C:\Windows\system32.

When I right click on desktop, properties, hourglass runs briefly and stops. No response, just like when I click on display.
  • 0

#13
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
Open notepad by going to START > RUN and type notepad.exe in the box that appears. In the window that pops up please copy and paste the following

@ECHO off
reg export "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties" C:\reg.txt
start notepad C:\reg.txt
exit


In Notepad click on the "File" menu > Save As... Under "File name" type fix.bat and Change "Save as type" to All Files, save it to a place you will remember.

Posted Image

Double click on fix.bat.
Please copy and paste the content of the notepad into your next reply.

Regards,
Olrik
  • 0

#14
termin8or2

termin8or2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 86 posts
Following is the content of the notepad:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{305CA226-D286-468e-B848-2B2E8E697B74} 2]
"%SystemRoot%\\system32\\Firewall.cpl"="3,10"
"%SystemRoot%\\system32\\wscui.cpl"=dword:ffffffff
"%SystemRoot%\\system32\\NetSetup.cpl"=dword:00000003
"C:\\Program Files\\Common Files\\Microsoft Shared\\Speech\\sapi.cpl"=dword:00000004
"%SystemRoot%\\System32\\wuaucpl.cpl"=dword:0000000a
"%SystemRoot%\\system32\\appwiz.cpl"=dword:00000008
"%SystemRoot%\\system32\\access.cpl"=dword:00000007
"%SystemRoot%\\system32\\bthprops.cpl"="2,3"
"%SystemRoot%\\system32\\desk.cpl"=dword:00000001
"%SystemRoot%\\system32\\hdwwiz.cpl"=dword:ffffffff
"%SystemRoot%\\system32\\inetcpl.cpl"="3,10"
"%SystemRoot%\\system32\\intl.cpl"=dword:00000006
"%SystemRoot%\\system32\\irprops.cpl"=dword:00000002
"%SystemRoot%\\system32\\joy.cpl"=dword:00000002
"%SystemRoot%\\system32\\main.cpl"=dword:00000002
"%SystemRoot%\\system32\\mmsys.cpl"=dword:00000004
"%SystemRoot%\\system32\\ncpa.cpl"=dword:00000003
"%SystemRoot%\\system32\\nwc.cpl"=dword:00000000
"%SystemRoot%\\system32\\nusrmgr.cpl"=dword:00000009
"%SystemRoot%\\system32\\odbccp32.cpl"=dword:00000000
"%SystemRoot%\\system32\\powercfg.cpl"=dword:00000005
"%SystemRoot%\\system32\\sticpl.cpl"=dword:00000002
"%SystemRoot%\\system32\\sysdm.cpl"="5"
"%SystemRoot%\\system32\\telephon.cpl"=dword:00000002
"%SystemRoot%\\system32\\timedate.cpl"=dword:00000006
"C:\\Program Files\\Common Files\\System\\Mapi\\1033\\MLCFG32.CPL"=dword:00000000
  • 0

#15
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,888 posts
I'm a bit stumped so far.
Lets see some more.

Open notepad by going to START > RUN and type notepad.exe in the box that appears. In the window that pops up please copy and paste the following

@ECHO off
reg export "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel\Flags" C:\reg1.txt
reg export "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel\NameSpace\Display_Properties" C:\reg2.txt
start notepad C:\reg1.txt
start notepad C:\reg2.txt
exit


In Notepad click on the "File" menu > Save As... Under "File name" type fix.bat and Change "Save as type" to All Files, save it to a place you will remember.

Posted Image

Double click on fix.bat.
Please copy and paste the content of the notepads into your next reply.

Regards,
Olrik
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP