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Many problems........! [CLOSED]


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#1
sverre

sverre

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When trying to remove adware and spyware with different removal programs, i've seemed to have gotten even more of the same. my comp. is now very slow and my internet connection is randomly working. I've tried spysweeper (doesnt seem do find everything), spybot and several others, but nothing is working. Thiis is my hijack this log, if anyone could please help me:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Programfiler\Dell\Media Experience\PCMService.exe
C:\WINDOWS\System32\DSentry.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Java\j2re1.4.2_04\bin\jusched.exe
C:\Programfiler\QuickTime\qttask.exe
C:\WINDOWS\System32\rundll32.exe
C:\Documents and Settings\Kirsten\Programdata\siha.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NDrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\ONLINE~1\ADSL\ADSL.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kirsten\Programdata\Microsoft\Internet Explorer\Quick Launch\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.online.no/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fra Online ADSL
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {087173EF-9829-4F49-8340-A524177D3F60} - C:\WINDOWS\System32\inetp60.dll
O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll
O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C0-5297EF71F443} - (no file)
O2 - BHO: (no name) - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Programfiler\Popup Blockade\PBHelper.dll (file missing)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN-verktøylinje - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programfiler\MSN Toolbar\01.01.1601.0\no\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Programfiler\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programfiler\Fellesfiler\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ICQ Net] c:\i386\winlogon.exe -stealth
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programfiler\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Programfiler\Fellesfiler\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programfiler\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Rundll32_8] rundll32.exe C:\WINDOWS\System32\inetp60.dll,DllRunServer
O4 - HKCU\..\Run: [Pbca] C:\Documents and Settings\Kirsten\Programdata\siha.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programfiler\Microsoft Office\Office\OSA9.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.online.no/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28177.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab28177.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28177.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-downlo...tsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...38017.266099537
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{58B55C87-0254-47C9-8582-769C9B5413E9}: NameServer = 130.67.60.68 130.67.15.198
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#2
admin

admin

    Founder Geek

  • Community Leader
  • 24,639 posts
Hi sverre, welcome to Geeks to Go! <_<

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please move Hijack This to a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32/left.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Kirsten\LOKALE~1\Temp\sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {087173EF-9829-4F49-8340-A524177D3F60} - C:\WINDOWS\System32\inetp60.dll
O2 - BHO: (no name) - {1B7D753B-1981-4bd2-91F3-6D055EE113A0} - C:\WINDOWS\System32\NDrv.dll
O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C0-5297EF71F443} - (no file)
O2 - BHO: (no name) - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Programfiler\Popup Blockade\PBHelper.dll (file missing)
O4 - HKLM\..\Run: [ICQ Net] c:\i386\winlogon.exe -stealth
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programfiler\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-downlo...tsInstaller.cab

Download and install APM from: http://www.geekstogo...=download&id=27

In the upper window select explorer.exe
In the lower window find and rightclick C:\WINDOWS\System32\NDrv.dll
Select Unload DLL and click OK on the prompts that follow.

Reboot in safe mode (by tapping F8 at startup and select safe mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\WINDOWS\System32\inetp60.dll
C:\WINDOWS\System32\NDrv.dll
c:\i386\winlogon.exe
C:\WINDOWS\System32\NDrv.exe

Reboot your PC.

Please run a free online virus scan here:
http://housecall.antivirus.com/

Download the latest version of Ad-Aware from here (if you already have Ad-Aware installed, make sure that it is the latest version and always go online and update it before you run it).

After installing AAW, and before running the program, you must FIRST update the reference file following these instuctions. (and you must always do this before you run the program at any later date).

Now do the following:

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
check: "Unload recognized processes during scanning."

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
Check: "Let Windows remove files in use after reboot."

Press "Scan Now"

- Check option "Use Custom scanning options"
- Check option "Activate In-Depth Scan"
- Press "Select drives\folders to scan"
- Select the active partition which is usually C:

Now press "Next" to let Ad-aware scan your drives. It will find a number of spyware files and registry keys. Right-click in that pane and choose "select all"

Now press "Next" again. It will ask you whether you'd like to remove all checked items. Click OK.

Finally, close Ad-Aware, and reboot.

Run Hijack This again and post back a fresh log. :D
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#3
Kat

Kat

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Due to lack of feedback, this topic has been closed.

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