[Feifong]

The only small thing is that the wmcodec_update.exe file is still in my download folder how should I go about that?

Sorry for the umpteen amounts of questions hehe

-T

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Yes change your background manually.
You can do that by right clicking on an empty space on your desktop choose Properties >then at the top choose Desktop then scroll down and choose a background change it from the one it is on now.
Then hit ok.

Are you using Firefox?
If so click on Tools >Downloads >then Clear list or remove all.
======================================
Cleanup::

• Make sure you have an Internet Connection.
• Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Click on the CleanUp! button
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

===============
Upgrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 7 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u6-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.

=============================
Delete\uninstall anything else that we have used.

System Restore
Then I will need you to reset your System Restore points.
The link below shows how to create a clean restore point.
How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb/310405/en-us

If you use Vista see the below link on how to Reset the System Restore points:
http://www.howtogeek...system-restore/

=====================================
After that your log is clean.

The following is a list of tools and utilities that I like to suggest to people.
You do not have to have all or any of them they are only suggestions.
This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy-Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

Spyware Blaster - Great prevention tool to keep nasties from installing on your system.

Spywareguard-Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

IE-SPYAD- puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Tony Klein article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

[kahdah]

Yes change your background manually.
You can do that by right clicking on an empty space on your desktop choose Properties >then at the top choose Desktop then scroll down and choose a background change it from the one it is on now.
Then hit ok.

Are you using Firefox?
If so click on Tools >Downloads >then Clear list or remove all.
======================================
Cleanup::

• Make sure you have an Internet Connection.
• Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Click on the CleanUp! button
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

===============
Upgrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 7 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u6-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.

=============================
Delete\uninstall anything else that we have used.

System Restore
Then I will need you to reset your System Restore points.
The link below shows how to create a clean restore point.
How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb/310405/en-us

If you use Vista see the below link on how to Reset the System Restore points:
http://www.howtogeek...system-restore/

=====================================
After that your log is clean.

The following is a list of tools and utilities that I like to suggest to people.
You do not have to have all or any of them they are only suggestions.
This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy-Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

Spyware Blaster - Great prevention tool to keep nasties from installing on your system.

Spywareguard-Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

IE-SPYAD- puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Tony Klein article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

[Feifong]

I understand that and I removed that but I literally have a download file that I put all of my downloads into. That file is still sitting in that folder. I don't want to attempt to delete it yet b/c I don't want to restart what we had just fixed by accident. Could you possibly shed some light on this?

-T

[kahdah]

All you have to do is delete it it won't activate unless you double click it to run it.

[Feifong]

I'm stuck here I don't know what to download sorry hehe

Instructions: Select the files you want, then click the "Download Selected with Sun Download Manager" (SDM) button below to automatically install and use SDM (learn more). Alternately, click directly on file names to download with your browser. (Use of SDM is recommended but not required.)
Your download should start automatically.
If not, click the file link below.

Sun Download Manager(SDM) installation should begin automatically.
Once it is running, click Start to download the product.
If your system does not support SDM, click the file link below to download.
(For help with SDM, see SDM Troubleshooting.)

Required Files Select All File Description and Name Size
Windows Offline Installation
jre-6u7-windows-i586-p.exe 15.24 MB

Optional Files Select All File Description and Name Size
Windows Online Installation
jre-6u7-windows-i586-p-iftw.exe 0.36 MB

To download with Sun Download Manager (SDM), click this button and open the Java Web Start JNLP file (for ex., "123456789-integrated.jnlp").

Use of SDM is optional. If you prefer to download the file directly, simply click the file name.
Easily manage your downloads (pause, resume, restart, verify). Learn more

Notes:

* For download problems or questions, please see the Download Center FAQ.
* If you logged in first, you can complete this download any time in the next 30 days. Just visit your Download History.
* For Customer Service, contact Download Center Customer Service.

[kahdah]

Required Files Select All File Description and Name Size
Windows Offline Installation
jre-6u7-windows-i586-p.exe 15.24 MB

That one.
Do NOT use the Sun Download Manager..

[Feifong]

All i see is Java ™ 6 update 2, 3, 5, 7 but I should leave those alone I take it?

-T

[kahdah]

You need update 7 it wil be JAva runtime 6 update 7 nothing else.

[Feifong]

ok there is no icon on my desktop but it says it should be working on the internet

[kahdah]

Forget that try this link instead if you are still having problems installing it.
If you have worked it out then disregard the following instructions.



Click on Free Java download http://www.java.com/en/ install the active x controls and then run it from it's current location.
Follow the prompts uncheck the Openoffice.org installer (it is optional).
Then you will be up to date with Java.

[Feifong]

ok its verified now

[kahdah]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.