No problem we have a number of alternatives. Here is one. Lets try it and see how you go.
For what it's worth I don't think this is Kaspersky's fault. It could be a conflict but it could also be malware interfering.
Panda only works if you are using Internet Explorer.
Please go HERE to run Panda's ActiveScan
" Once you are on the Panda site click the Scan your PC button
" A new window will open...click the Check Now button
" Enter your Country
" Enter your State/Province
" Enter your e-mail address and click send
" Select either Home User or Company
" Click the big Scan Now button
" If it wants to install an ActiveX component allow it
" It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
" When download is complete, click on My Computer to start the scan
" When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report