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Pandex Trojan [RESOLVED]


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#1
junkerjorg

junkerjorg

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I have a trojan identified by symantic as Trojan Pandex. Please help me get rid of this!! Here is my HijackThis log.....thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:51: VIRUS ALERT!, on 8/11/2008
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\SYSTEM32\DWRCS.EXE
C:\WINNT\system32\svchost.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\Program Files\Rockwell Software\RSCommon\RSOBSERV.EXE
C:\MSSQL7\binn\sqlservr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Common Files\Rockwell\RNADiagnosticsSrv.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\ROCKWE~1\RSLinx\RSLINX.EXE
C:\Program Files\Common Files\Rockwell\RsvcHost.exe
C:\WINNT\SYSTEM32\DWRCST.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\hkcmd.exe
C:\MSSQL7\binn\sqlagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Rockwell Automation\Rockwell Automation USB CIP Driver Package\UsbCipHelper\UsbCipHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\MSSQL7\Binn\sqlmangr.exe
C:\Program Files\Rockwell Software\RSView\RSView32.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Rockwell Software\RSView\SPTLGSSV32.EXE
C:\Program Files\Rockwell Software\RSView\SPTSETSV32.EXE
C:\Program Files\Rockwell Software\RSView\ICECPRSV32.EXE
C:\PROGRA~1\ROCKWE~1\RDM\CMEMEM32.EXE
C:\PROGRA~1\ROCKWE~1\RDM\CMESYS32.EXE
C:\PROGRA~1\ROCKWE~1\RDM\CMEDDE32.EXE
C:\PROGRA~1\ROCKWE~1\RDM\CMEDEV32.EXE
C:\PROGRA~1\ROCKWE~1\RDM\CMEOPC32.EXE
C:\PROGRA~1\ROCKWE~1\RDM\RDMBTM32.EXE
C:\Program Files\Rockwell Software\RSView\SHDE32.EXE
C:\Program Files\Rockwell Software\RSView\SPTCMDSV32.EXE
C:\PROGRA~1\ROCKWE~1\RSView\sptvbs32.exe
C:\Program Files\Rockwell Software\RSView\SPTCOMST32.EXE
C:\Program Files\Rockwell Software\RSView\SPTALQ32.EXE
C:\Program Files\Rockwell Software\RSCommon\sptrkt32.exe
C:\Program Files\Rockwell Software\RSView\SPTEDS32.EXE
C:\Program Files\Rockwell Software\RSView\DLGRT32.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: QXK Olive - {2A7424EB-44B1-4255-BA99-4C596A85C235} - C:\WINNT\nfavxwdbtlk.dll (file missing)
O2 - BHO: (no name) - {39DC821C-FE03-415F-8F47-B50ADA5D7D1A} - C:\WINNT\system32\tuvSlmNG.dll (file missing)
O2 - BHO: (no name) - {F368A336-B931-4E68-AC98-19A97EEC574B} - C:\WINNT\system32\yayvVOih.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: fdkowvbp - {1BAD33A8-7CB0-4085-A968-C5CF832ECA96} - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ac8zt2\fdkowvbp.dll (file missing)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [HPWJTOOLBOX] C:\Program Files\Hewlett-Packard\hp business inkjet 2300 series\Toolbox\HPWJTBX.exe "-i"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [UsbCipHelper] C:\Program Files\Rockwell Automation\Rockwell Automation USB CIP Driver Package\UsbCipHelper\UsbCipHelper.exe
O4 - HKLM\..\Run: [advap32] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\scksexde.exe/r
O4 - HKLM\..\Run: [KernelDrv.exe clean] C:\WINNT\System32\KernelDrv.exe clean
O4 - HKLM\..\Run: [lanmanwrk.exe clean] C:\WINNT\System32\lanmanwrk.exe clean
O4 - HKLM\..\Run: [c83845a4] rundll32.exe "C:\WINNT\system32\ipqrjhst.dll",b
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Startup: Edit Project.lnk = C:\Program Files\Rockwell Software\RSView\rsv32.exe
O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm (file missing)
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - http://www.nescafeweb.com/nescafe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewi...oOnlineScan.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1210061074609
O17 - HKLM\System\CCS\Services\Tcpip\..\{32E77883-0268-4BB3-A08C-A0E7730AE52D}: NameServer = 10.16.5.1,10.16.5.2
O20 - Winlogon Notify: tuvSlmNG - tuvSlmNG.dll (file missing)
O20 - Winlogon Notify: WinCtrl32 - WinCtrl32.dll (file missing)
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: dnWhoDisp - Rockwell Automation, Inc. - C:\Program Files\Rockwell Software\RSLINX\dnwhodisp.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINNT\SYSTEM32\DWRCS.EXE
O23 - Service: FactoryTalk Activation Service - Macrovision Corporation - C:\Program Files\Rockwell Software\FactoryTalk Activation\lmgrd.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Harmony - Rockwell Automation, Inc. - C:\Program Files\Rockwell Software\RSCommon\RSOBSERV.EXE
O23 - Service: OpcEnum - OPC Foundation - C:\WINNT\system32\OpcEnum.exe
O23 - Service: FactoryTalk Diagnostics Local Reader (RNADiagnosticsService) - Rockwell Automation Inc. - C:\Program Files\Common Files\Rockwell\RNADiagnosticsSrv.exe
O23 - Service: FactoryTalk Diagnostics CE Receiver (RNADiagReceiver) - Rockwell Automation, Inc. - C:\Program Files\Common Files\Rockwell\RNADiagReceiver.exe
O23 - Service: RSLinx Classic (RSLinx) - Rockwell Automation, Inc. - C:\PROGRA~1\ROCKWE~1\RSLinx\RSLINX.EXE
O23 - Service: Rockwell Application Services (RsvcHost) - Rockwell Automation, Inc. - C:\Program Files\Common Files\Rockwell\RsvcHost.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 8423 bytes
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#2
Rorschach112

Rorschach112

    Ralphie

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Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum.



Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

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#3
junkerjorg

junkerjorg

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Rorschach112

Thanks so much, I managed to use the content of a similar thread and remove the problem. I appreciate your time and apologize for not posting back sooner to update this thread. This issue can be considered closed! :)

Edited by junkerjorg, 14 August 2008 - 12:36 PM.

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#4
Rorschach112

Rorschach112

    Ralphie

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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