[Ever_pLaY]

Hi. Recently I had trouble starting windows. The background wallpaper would load but there would be absolutely nothing. No desktop. A popup message would appear saying userinit.exe - Application error and would tell me to press ok. When I do, nothing happened and I had to restart my computer.

I used the Windows Repair on the XP Professional CD thinking it would work and it actually made my situation worse. Now, When I turn on my computer, after the black windows loading screen disappears, a blue screen appears with:

"setup is being restarted........."

and there's a quick popup i'm not really able to catch titled "lsass.exe - application error." My computer would then turn off and it is in an endless loop of that problem. I looked everywhere for a solution but can't seem to find one. Any help would be appreciated!

p.s. safe mode, safe mode in command prompt, last known good configuration... none of them work

Thank you!

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did you ever get this fixed...
do you have data on the drive that isn't backed up...
what is the make and model of your computer...

[happyrock]

did you ever get this fixed...
do you have data on the drive that isn't backed up...
what is the make and model of your computer...

[Ever_pLaY]

no i haven't gotten it fixed. noone's replied. looks like noone knows how to fix it or something. i just setup windows xp in another partition but the original partition is the one not working. I don't have any of the files backed up.

my computer is a Dell dimension 4600. Intel Pentium 4, 2.8 Ghz, 512 RAM.

any ideas?

thanks!

[happyrock]

have you tried to repair the bad installation ...
can you use explorer to access the files on the c drive or the partition the data is on

Edited by happyrck, 29 August 2008 - 09:06 AM.

[Ever_pLaY]

Yup I've tried repair through the windows XP cd and the recovery console. None of them work. And I can't access my files through my new partition. It says I'm not authorized to do this or something.

Thanks.

[happyrock]

you can remove the drive and slave it to a working system to get your data...

or you can try puppy linux...
get puppy linux...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

[Hammm]

if it says lsass.exe error, it might be the same problem as the one i'm having currently. it's being discussed on this forum here http://www.geekstogo...or-t210230.html

i haven't fixed it yet though. i'll let you know if i manage to get it fixed. just make sure it says lsass.exe and not isass.exe. i've been told online that isass.exe is a virus written to exploit the proper lsass.exe programme.