[walter007]

I posted on the HiJack This forum about my problem with installing new programs. After trying a number of things to fix it, nothing worked and he sent me over to you. I was hoping you could help. Thanks.

Posted Topic in HiJack This forum:

http://www.geekstogo...ms-t204220.html

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The easiest step would be to go to Microsoft and Check for Microsoft Updates. See if updating solves the problem.


Run any updates it finds, reboot and try again to see if the problem is solved. If not, then click on Start->Run and type "regedit" without the quotes.

Warning: You should only edit these registry entries if you really know what you're doing. Back up your hard disk first. We take no responsibility for any damage this may cause.

Empty InProgress Registry Key

Check the following registry key:
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
and clean any entries that you find.

Empty PendingFileRenameOperations Registry Key

Check the following registry key:
HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
and clean any entries that you find.

Reboot the computer and see if this fixes the problem.

You can also run chkdsk.

http://support.microsoft.com/kb/315265

SRX660

[SRX660]

The easiest step would be to go to Microsoft and Check for Microsoft Updates. See if updating solves the problem.


Run any updates it finds, reboot and try again to see if the problem is solved. If not, then click on Start->Run and type "regedit" without the quotes.

Warning: You should only edit these registry entries if you really know what you're doing. Back up your hard disk first. We take no responsibility for any damage this may cause.

Empty InProgress Registry Key

Check the following registry key:
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
and clean any entries that you find.

Empty PendingFileRenameOperations Registry Key

Check the following registry key:
HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
and clean any entries that you find.

Reboot the computer and see if this fixes the problem.

You can also run chkdsk.

http://support.microsoft.com/kb/315265

SRX660