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Laptop wants system restore disk but can't find any hardware


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#1
Tahim79

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My nephew's laptop will not move an inch from an message at boot the says "Insert system disk in drive." I have tried to put in my copy of windows XP but that doesn't even work because it can't find any harddrives and then exits and reboots and I'm back to square 1. Any advice Please.

Thanks
Sony
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#2
jt1990

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Sounds like the hard drive may have problems...Is there any chance you could put it in a USB caddy and plug it into another computer?
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#3
Tahim79

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That sounds like a good Idea! I'll give that a shot but that might not work. But you never know.
P.S. I'm an Idiot when it comes to computers so please explain!
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#4
jt1990

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If you can read the hard drive in a caddy, then the drive should be good. While it's in the caddy, it would also be a good idea to back up any data on the drive if possible.
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#5
123Runner

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What you will need is a USB enclosure that will accept a 2.5 inch hard drive. That is what is in the laptop. The thought is for you to then plug it in to another computer to see if you can read the drive. If you can, then get all of his data from it. After that point, we can attempt a repair on the laptop.

We will need to know what OS is onn the laptop to proceed.
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#6
Tahim79

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sounds good guys I'll give that a shot. The OS for the laptop is XP. I'll check it out in a bit
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#7
jt1990

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oh, sorry :) I didn't realize that that's what you were after. :)
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