[PPGHtech]

I have scanned this machine with Trendmicro Officescan and Malwarebytes' Anti-Malware for viruses all negative.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 8/13/2008
Time: 11:36:27 AM
User: N/A
Computer: HR4
Description:
The Print Spooler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 0 milliseconds: No action.


Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 8/13/2008
Time: 11:31:18 AM
User: N/A
Computer: HR4
Description:
Application popup: spoolsv.exe - Application Error : The instruction at "0x01a19b42" referenced memory at "0x421e0004". The memory could not be "written".

Click on OK to terminate the program
Click on CANCEL to debug the program

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Can you boot the computer? If yes click tart > Run. In the command line type SPOOL and press Enter. In the library that opens double click "printers". If there are any files there delete them and reboot.

If still no good you can look for the folder "spool" in the XP installation CD, copy and paste it in c:\windows\system32. If you don't have the CD you can copy the file from another XP running computer, burn to a CD or save to a USB thumb memory and paste to the same place in your computer.

[The Skeptic]

Can you boot the computer? If yes click tart > Run. In the command line type SPOOL and press Enter. In the library that opens double click "printers". If there are any files there delete them and reboot.

If still no good you can look for the folder "spool" in the XP installation CD, copy and paste it in c:\windows\system32. If you don't have the CD you can copy the file from another XP running computer, burn to a CD or save to a USB thumb memory and paste to the same place in your computer.

[PPGHtech]

Computer is running windows 2000 Pro. Can I do the same in Win 2000?

If still no good you can look for the folder "spool" in the XP installation CD, copy and paste it in c:\windows\system32. If you don't have the CD you can copy the file from another XP running computer, burn to a CD or save to a USB thumb memory and paste to the same place in your computer.

[The Skeptic]

I think that you can do the same with windows 2000. If you don't, you can try to copy the file from XP and paste to your 2000. There is a good chance that the file is the same.

[PPGHtech]

It work and thanks...

[The Skeptic]

Thanks for letting us know.