Any assistance is appreciated. I have run several programs and I was able to fix the problem only for few minutes and the the About:Blank keeps coming back. I include a file upload as well as the text. I am not sure it is appropiate to past the text of the logfile here.
Thanks.
Here is the logfile and the startupfile:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:56 AM, on 8/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Utilities\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Utilities\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\UTILIT~2\AVG75\avgamsvr.exe
C:\UTILIT~2\AVG75\avgupsvc.exe
C:\UTILIT~2\AVG75\avgemc.exe
C:\UTILIT~1\NU\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\UTILIT~1\NU\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Utilities\RAMpage\RAMpage.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Utilities\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Utilitiest\AVG75\avgcc.exe
C:\Documents and Settings\Carlos\Desktop\util1\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://safesearch.cy...mallsearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Copper.net Internet Explorer
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Carlos\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Documents and Settings\All Users\Application Data\avg8\update\backup\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\UTILIT~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: VPN-OEM Extension - {89044184-F260-4FDD-8FAB-2662814846E5} - C:\WINDOWS\system32\msvxi30.dll
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Carlos\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: (no name) - {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - (no file)
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Carlos\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RAMpage] "C:\Utilities\RAMpage\RAMpage.exe" M=28 T=4 S P="C:\Utilities\RAMpage\RAMpageConfig.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Utilities\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\UTILIT~2\AVG75\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AcctMgr] C:\Utilities\NU\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Utilities\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CyberDefender Early Detection Center] "C:\Utilities\CyberDefender\AntiSpyware\cdas2a6.exe" /minimize
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\UTILIT~2\AVG75\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\UTILIT~2\AVG75\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\UTILIT~2\AVG75\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\UTILIT~2\AVG75\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: &Clean Traces - C:\Utilities\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Utilities\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Utilities\DAP\dapextie2.htm
O8 - Extra context menu item: Download with GetRight - C:\Utilities\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Utilities\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\UTILIT~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\UTILIT~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.MyCopper.net
O21 - SSODL: WebExtLocation - {FE2DB5FF-5ECF-11D2-B28F-0080C8383C7B} - C:\WINDOWS\system32\wmhshell.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Utilities\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\UTILIT~2\AVG75\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\UTILIT~2\AVG75\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\UTILIT~2\AVG75\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - Unknown owner - C:\WINDOWS\system32\gearsec.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\UTILIT~1\NU\NORTON~2\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Utilities\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Utilities\Spyware Doctor\pctsSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\UTILIT~1\NU\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
--
End of file - 10025 bytes
THIS IS MY STARTUP LIST:
FILE:StartupList report, 8/17/2008, 3:03:11 AM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\Carlos\Desktop\util1\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16674)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Utilities\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Utilities\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\UTILIT~2\AVG75\avgamsvr.exe
C:\UTILIT~2\AVG75\avgupsvc.exe
C:\UTILIT~2\AVG75\avgemc.exe
C:\UTILIT~1\NU\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\UTILIT~1\NU\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Utilities\RAMpage\RAMpage.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Utilities\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Utilitiest\AVG75\avgcc.exe
C:\Documents and Settings\Carlos\Desktop\util1\HijackThis.exe
--------------------------------------------------
Listing of startup folders:
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
SoundMan = SOUNDMAN.EXE
ntiMUI = c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
SunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
IMJPMIG8.1 = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
MSPY2002 = C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
PHIME2002ASync = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
PHIME2002A = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
SMSERIAL = sm56hlpr.exe
VTTimer = VTTimer.exe
VTTrayp = VTtrayp.exe
eRecoveryService = C:\Acer\Empowering Technology\eRecovery\Monitor.exe
NeroCheck = C:\WINDOWS\system32\NeroCheck.exe
RAMpage = "C:\Utilities\RAMpage\RAMpage.exe" M=28 T=4 S P="C:\Utilities\RAMpage\RAMpageConfig.exe"
ZoneAlarm Client = "C:\Utilities\ZoneAlarm\zlclient.exe"
AVG7_CC = C:\UTILIT~2\AVG75\avgcc.exe /STARTUP
AcctMgr = C:\Utilities\NU\Password Manager\AcctMgr.exe /startup
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Windows Defender = "C:\Utilities\Windows Defender\MSASCui.exe" -hide
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
CyberDefender Early Detection Center = "C:\Utilities\CyberDefender\AntiSpyware\cdas2a6.exe" /minimize
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Browser Helper Objects:
WormRadar.com IESiteBlocker.NavFilter - C:\Documents and Settings\All Users\Application Data\avg8\update\backup\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
(no name) - C:\UTILIT~1\SPYBOT~1\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\WINDOWS\system32\msvxi30.dll - {89044184-F260-4FDD-8FAB-2662814846E5}
(no name) - C:\Documents and Settings\Carlos\Local Settings\Application Data\CyberDefender\cdmyidd.dll - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6}
ZoneAlarm Spy Blocker BHO - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}
--------------------------------------------------
Enumerating Task Scheduler jobs:
AppleSoftwareUpdate.job
MP Scheduled Scan.job
Norton SystemWorks One Button Checkup.job
Symantec Drmc.job
Symantec NetDetect.job
--------------------------------------------------
Enumerating Download Program Files:
[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\legitcheckcontrol.dll
CODEBASE = http://download.micr...heckControl.cab
[{DE22A7AB-A739-4C58-AD52-21F9CD6306B7}]
CODEBASE = http://download.micr...04/clearadj.cab
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WebExtLocation: C:\WINDOWS\system32\wmhshell.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
--------------------------------------------------
End of report, 6,909 bytes
Report generated in 0.063 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only