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MDAC 2.7 SP1 cannot be installed


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#1
Gords

Gords

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I am currently trying to get a program to run on my computer. It works fine when I'm on Admin, however, when I swtich to the staff login, I get a "Run-time error '13': type mismatch." So I tried to do a repair through setup, and I get "MDAC 2.7 Sp1 cannot be installed on this machine. MDAC 2.7 Sp1 requires any one of the following configurations:" It then lists off pretty well all Microsoft OS. I am currently running XP Pro, with all current updates, yet it still won't recognize it. Any suggestions on what I can try to get this program to work?

-Gords
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#2
Gords

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*bump* as no response yet

-Gords
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#3
jaxisland

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Does the staff login have administrative rights on the machine?
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#4
Gords

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Does the staff login have administrative rights on the machine?


No, it doesn't. However, I use the same logins, with the same access, on multiple other stations, all running the same program, and they load it fine.

-Gords
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#5
jaxisland

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If you go to Start - Control Panel - Administrative Tools - Event Viewer

Are there any items with a red X on them in Application, Security or System sections. Something that has a time stamp that coincides with the error?
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#6
Gords

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If you go to Start - Control Panel - Administrative Tools - Event Viewer

Are there any items with a red X on them in Application, Security or System sections. Something that has a time stamp that coincides with the error?


Under the Application and System tabs, there are a couple of errors but none match up to the time when I tried to open the app. On the login for that computer, however, I don't have the rights to read the security tab. I'm going to log onto admin and see if it shows me anything there.

-Gords
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#7
jaxisland

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In my experiences, this is usually a permission issue. Something is being blocked on the user account, could be a reg key or a folder or a whole app.
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#8
Gords

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In my experiences, this is usually a permission issue. Something is being blocked on the user account, could be a reg key or a folder or a whole app.


Okay, I'll take a look around and see what I can find, and I'll let you know, good or bad, what the results are. Thank you for your help!

-Gords
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#9
jaxisland

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Definitely, there is a really pain in the butt way if you get stuck. I use the Filemon from Sysinternals

That will allow you to watch each file open and its result. You will have a large output file, I exclude the processes that are the background stuff, then look for files that have access denied as a result. Its a really easy program to use but its time consuming. I export the result to a .csv and open it in Excel, that way I can filter by result to see if any files have access denied. It may help, its saved my butt a few times.
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#10
Gords

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Thanks Jaxis for all of your help. It ended up being a permissions issue, with that login on that particular computer only having a limited access. I thought I had adjusted it properly before, but after examining one of our other computers, I realized I still hadn't set it right. Thanks again for the help!

-Gords
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#11
jaxisland

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Im glad it was resolved. :)
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