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Keyboard problem


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#16
hwoarang

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i get a fatal error c4000021a(fatal system error)
then below has the code (0x0000000 0x000000000)
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#17
wannabe1

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Does the keyboard respond during the first few seconds of the boot? As in: Can you tap on the F8 key during the boot to access the advanced boot options screen?
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#18
hwoarang

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yeah, now what?
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#19
wannabe1

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From the advanced boot options, select "Last known good configuration" and press Enter. See if it will boot.
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#20
hwoarang

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i still get the blue screen
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#21
wannabe1

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What kind of machine is this? Make and model number, please.
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#22
hwoarang

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Dell XPS 400 and it is a desktop computer
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#23
wannabe1

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Do you have the recovery disk for it? We may be able to get into this thing using recovery console.

I do think you have more going on than a keyboard problem, though. Keyboards don't usually throw fatal system errors and uninstalling the USB Root Hubs should have done nothing more than force them to be reinstalled.
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