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Various trojan-spy.win32s


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#1
Josh S

Josh S

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  • 6 posts
This is my first post here, so firstly i would like to say hello, and thankyou in advance for all the help you provide.

Now to the point, recently a windows pop up alerted me that i had trojan-spy.win32.keylogger.aa present on my laptop as well as a few others the names of which i forget. Since then my laptop has been running unusually slow, especially internet explorer. Any help to remove the malware and restore my laptop to its normal speed would be much appreciated. I am running windows vista if that bares any relevance. Here is my Trend Micro HiJackThis v2.0.2. log:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:25:12, on 20/08/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\sony\VAIO Camera Utility\VCUServe.exe
C:\Program Files\sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Apoint\Apntex.exe
C:\Users\Josh\Documents\HiJackThis\HijackThis.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [Norton Save and Restore 2.0] "C:\Program Files\Norton Save and Restore\Agent\VProTray.exe"
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [lphccg1j0en35] C:\Windows\system32\lphccg1j0en35.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SrvSetMnt] C:\ProgramData\SrvSetMnt\izenszan.exe
O4 - HKCU\..\Run: [OX1vfVbFpX] C:\ProgramData\sxcxensh\qfalgjod.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: PacificPoker4 - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\MSCSPTISRV.exe
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AvLib\PACSPTISVR.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SSScsiSV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12018 bytes



Also here is an uninstall list:

7-Zip 4.57
Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware 2007
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
Alps Pointing-device for VAIO
ApexDC++ 1.1.0
AppCore
ASIO4ALL
AV
AVG Free 8.0
Belkin Wireless Driver
Belkin Wireless USB Utility
Browser Address Error Redirector
ccCommon
Click to DVD 2.0.05 Menu Data
Click to DVD 2.6.00
Collab
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DSA Theory Test
DSD Direct
DSD Playback Plug-in
FL Studio 7
GDR 3068 for SQL Server Database Services 2005 ENU (KB948109)
GearDrvs
Google Earth
Google Talk (remove only)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HijackThis 2.0.2
IL Download Manager
Java™ SE Runtime Environment 6
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (VAIO_VEDB)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
Norton 360
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 Help
Norton Confidential Browser Component
Norton Confidential Web Authentification Component
Norton Confidential Web Protection Component
Norton Save and Restore
Norton Security Scan
NVIDIA Drivers
OpenMG Limited Patch 4.7-07-13-24-01
OpenMG Secure Module 4.7.00
Pacific Poker
Picasa 2
RealPlayer
Security Update for 2007 Microsoft Office System (KB951596)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB951546)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Office 2007 (KB934062)
Security Update for the 2007 Microsoft Office System (KB936960)
Security Update for Visio 2007 (KB947590)
Setting Utility Series
Skype 3.0
Skype Plugin Manager
SonicStage 4.3
SonicStage Mastering Studio
SonicStage Mastering Studio Audio Filter
SonicStage Mastering Studio Audio Filter Custom Preset
SonicStage Mastering Studio Plugins
Sony Utilities DLL
Sony Video Shared Library
SPBBC 32bit
Spybot - Search & Destroy
SuppSoft
Symantec Technical Support Controls
SymNet
UoN Help Shortcut
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB946691)
Update for Office System 2007 Setup (KB929722)
VAIO Aqua Breeze Wallpaper
VAIO AV Mode Launcher
VAIO Camera Capture Utility
VAIO Camera Utility
VAIO Content Importer / VAIO Content Exporter
VAIO Control Center
VAIO Cozy Orange Wallpaper
VAIO Data Restore Tool
VAIO Entertainment Platform
VAIO Event Service
VAIO Hardware Diagnostics
VAIO Media 6.0
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.0
VAIO Media Redistribution 6.0
VAIO Media Registration Tool 6.0
VAIO Original Screen Saver
VAIO Photo 2007
VAIO Power Management
VAIO Tender Green Wallpaper
VAIO Update 3
Windows Live Messenger
WinDVD for VAIO
Wireless Switch Setting Utility
Yu-Gi-Oh! ONLINE 2
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#2
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Hello Josh S

Welcome to G2Go. :)
=====================
Please uninstall Norton antivirus before continuing.

Please download Runscanner to your desktop and run it.
  • When the first page comes up select Beginner Mode
  • On the next page select Save a binary .Run file (Recommended) then click Start full scan at the top.
  • At this time Runscanner.exe may request access to the Internet through your firewall please allow it to do so, it will then run for two or three minutes.
  • On completion it will ask for a location to save the file and a name. It will do this for both the .run file and the log file
  • Call the .run file "Select a name" and save it to your desktop. You will see the .run file on your desktop. Upload that file here.

  • 0

#3
Josh S

Josh S

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Here are the results of the scan:



Runscanner logfile http://www.runscanner.net

* = signed file
- = file not found

General info
------------
Computer name : JOSH-PC
Creation time : 20/08/2008 16:50:08
Hosts <> 127.0.0.1 : 0
Hosts file location : %SystemRoot%\System32\drivers\etc
IE version : 7.0.6000.16711
OS : Windows Vista ™ Home Premium
OS Build : 6000
OS SP :
RunScanner Version : 1.7.0.0
User Language : English (United Kingdom)
User rights : Administrator
Windows folder : C:\Windows

Running processes
-----------------
* C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe (Lavasoft AB)
* C:\Program Files\Apoint\Apoint.exe (Alps Electric Co., Ltd.)
* C:\Program Files\Apoint\Apntex.exe (Alps Electric Co., Ltd.)
* C:\Program Files\Apoint\ApMsgFwd.exe (Alps Electric Co., Ltd.)
* C:\PROGRA~1\AVG\AVG8\avgemc.exe (AVG Technologies CZ, s.r.o.)
* C:\PROGRA~1\AVG\AVG8\avgrsx.exe (AVG Technologies CZ, s.r.o.)
* C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
* C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe (Belkin Corporation)
* C:\Windows\system32\csrss.exe (Microsoft Corporation)
* C:\Windows\system32\csrss.exe (Microsoft Corporation)
* C:\Windows\system32\Dwm.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\System32\svchost.exe (Microsoft Corporation)
* C:\Windows\system32\svchost.exe (Microsoft Corporation)
* C:\Program Files\Internet Explorer\ieuser.exe (Microsoft Corporation)
* C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
* C:\Program Files\sony\ISB Utility\ISBMgr.exe (Sony Corporation)
* C:\Windows\system32\lsass.exe (Microsoft Corporation)
* C:\Windows\system32\lsm.exe (Microsoft Corporation)
* C:\Windows\ehome\ehmsas.exe (Microsoft Corporation)
* C:\Windows\ehome\ehtray.exe (Microsoft Corporation)
* C:\Windows\system32\SLsvc.exe (Microsoft Corporation)
* C:\Windows\System32\mobsync.exe (Microsoft Corporation)
* C:\Windows\system32\SearchIndexer.exe (Microsoft Corporation)
* C:\Windows\system32\DRIVERS\xaudio.exe (Conexant Systems, Inc.)
* C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
* C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe (InterVideo)
* C:\Users\Josh\Documents\runscanner\RunScanner.exe (Runscanner.net)
* C:\Windows\system32\services.exe (Microsoft Corporation)
* C:\Program Files\Sony\VAIO Power Management\SPMgr.exe (Sony Corporation)
* C:\Windows\System32\spoolsv.exe (Microsoft Corporation)
* C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe (Microsoft Corporation)
* C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe (Microsoft Corporation)
* C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe (Microsoft Corporation)
* C:\Windows\system32\stacsv.exe (SigmaTel, Inc.)
* C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer Networking Limited)
* C:\Windows\system32\taskeng.exe (Microsoft Corporation)
* C:\Windows\system32\taskeng.exe (Microsoft Corporation)
* C:\Windows\system32\taskeng.exe (Microsoft Corporation)
* C:\Program Files\sony\VAIO Camera Utility\VCUServe.exe (Sony Corporation)
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe (Sony Corporation)
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe (Sony Corporation)
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe (Sony Corporation)
* C:\Program Files\sony\VAIO Event Service\VESMgr.exe (Sony Corporation)
* C:\Program Files\sony\VAIO Event Service\VESMgrSub.exe (Sony Corporation)
* C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe (Sony Corporation)
* C:\Windows\system32\audiodg.exe (Microsoft Corporation)
* C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
* C:\Windows\system32\WUDFHost.exe (Microsoft Corporation)
* C:\Windows\explorer.exe (Microsoft Corporation)
* C:\Windows\System32\rundll32.exe (Microsoft Corporation)
* C:\Windows\System32\rundll32.exe (Microsoft Corporation)
* C:\Windows\system32\winlogon.exe (Microsoft Corporation)
* c:\windows\System32\smss.exe (Microsoft Corporation)
* C:\Program Files\Windows Sidebar\sidebar.exe (Microsoft Corporation)
* C:\Windows\system32\wininit.exe (Microsoft Corporation)
* C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe (Sony Corporation)
* C:\Windows\system32\wbem\wmiprvse.exe (Microsoft Corporation)

Unrated items
-------------
005 C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe (Belkin Corporation)
006 C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe (Belkin Corporation)
010 C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe (InstallDriver Table Manager)
010 * C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe (IviRegMgr)
010 C:\Program Files\Common Files\Sony Shared\AvLib\MSCSPTISRV.exe (MSCSPTISRV Module)
010 C:\Program Files\Common Files\Sony Shared\AvLib\PACSPTISVR.exe (PACSPTISVR Module)
010 C:\Program Files\Common Files\Sony Shared\AvLib\SPTISRV.exe (Sony SPTI Service)
010 C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe (VAIO Entertainment Database Service)
010 C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe (VAIO Entertainment File Import Service)
010 C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe (VAIO Entertainment TV Device Arbitration Service)
010 C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe (VAIO Entertainment UPnP Client Adapter)
010 C:\Program Files\sony\VAIO Media Integrated Server\UCLS.exe (VAIO Media Content Collection)
010 C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe (VAIO Media Content Collection (HTTP))
010 C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (VAIO Media Content Collection (UPnP))
010 C:\Program Files\sony\VAIO Media Integrated Server\VMISrv.exe (VAIO Media Integrated Server)
010 C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe (VAIO Media Integrated Server (HTTP))
010 C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (VAIO Media Integrated Server (UPnP))
011 * C:\Windows\system32\drivers\regi.sys (regi)
011 C:\Windows\system32\DRIVERS\SonyImgF.sys (Sony Image Conversion Filter Driver)
031 C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation) {0A9007C0-4076-11D3-8789-0000F8105754}
031 * C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies) {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D}
042 GUID / CLSID not found {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
042 GUID / CLSID not found {DFB852A3-47F8-48C4-A200-58CAB36FD2A2}
042 C:\PROGRA~1\PACIFI~1\pacificpoker.exe (Cassava Ent.) {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7}
042 GUID / CLSID not found {92780B25-18CC-41C8-B9BE-3C9C571A8263}
042 GUID / CLSID not found {2670000A-7350-4f3c-8081-5663EE0C6C49}
052 GUID / CLSID not found {7E853D72-626A-48EC-A868-BA8D5E23E045}
052 C:\PROGRA~1\GOOGLE~1\BAE.dll (Your Company Name) {CA6319C0-31B7-401E-A518-A07C3DB8F777}
060 GUID / CLSID not found
061 C:\Program Files\7-Zip\7-zip.dll (Igor Pavlov) {23170F69-40C1-278A-1000-000100020000}
061 C:\Program Files\Sony\VAIO Power Management\SPMPanel.dll (Sony Corporation) {ED58A35B-B554-42AF-A26C-6F3D424200D3}
062 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) {F9DB5320-233E-11D1-9F84-707F02C10627}
063 C:\Windows\system32\lsdelete.exe
067 C:\Windows\system32\VESWinlogon.dll (Sony Corporation)
100 Default_Page_URL HKLM : http://www.club-vaio.com
100 Start Page HKCU : http://www.msn.com/
104 GUID / CLSID not found {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
105 E&xport to Microsoft Excel : res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
170 H : H:\Autorun.exe
173 C:\Program Files\7-Zip\7-zip.dll (Igor Pavlov) {23170F69-40C1-278A-1000-000100020000}
221 C:\Program Files\7-Zip\7-zip.dll (Igor Pavlov) {23170F69-40C1-278A-1000-000100020000}
227 C:\Program Files\7-Zip\7-zip.dll (Igor Pavlov) {23170F69-40C1-278A-1000-000100020000}
231 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll (Adobe Systems, Inc.) PDF Column Info

Missing files
-------------
003 C:\Windows\system32\lphccg1j0en35.exe
003 C:\ProgramData\sxcxensh\qfalgjod.exe
003 C:\ProgramData\SrvSetMnt\izenszan.exe
010 C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
011 c:\windows\system32\drivers\blbdrive.sys
011 c:\windows\system32\DRIVERS\ipinip.sys
011 c:\windows\system32\DRIVERS\nwlnkflt.sys
011 c:\windows\system32\DRIVERS\nwlnkfwd.sys
011 System32\Drivers\ZDPSp60.sys
032 rdpclip
  • 0

#4
kahdah

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Hi you are supposed to upload it here please do so as it I cannot use it when you post it.
Please see my previous instructions on how to do so.
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#5
Josh S

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Sorry, here it is.

Attached Files


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#6
kahdah

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Download the attachment at the end of this post (this will be your runscanner file fixed by me)

  • Save it to your desktop then double click the runscanner icon this will run the program.
  • You will notice several entries in red and in blue.
  • Click the button at the top called Fix selected items
  • Accept the warning(s) and repeat until they are all gone.
  • Reboot your PC



AFter that
Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.
===============
PLease post the Mbam report and a new Hijackthis log.
ALso let me know how things are running?
  • 0

#7
Josh S

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Fisrtly thanks for all the help so far, the laptop seems to be running faster already. However, i encountered problems when trying to run the MBAM program (from both the links you suggested). When i try to run the program i get two pop-ups, the first saying 'run-time error '0'' the second saying 'run-time error '440' automation error'. Any suggestions?
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#8
kahdah

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Not sure about that try this one instead:
Please download SUPERAntiSpyware Home Edition (free version).
–Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked:
  • Close browsers before scanning
  • Scan for tracking cookies
  • Scan for Alternate Data streams
  • Terminate memory threats before quarantining.
  • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.

Then run Superantispyware.
  • Double click on the icon to start Superantispyware.
  • On the main screen, under Scan for Harmful Software click Scan your computer.
  • On the left check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
1. To retrieve the removal information for me please do the following:
2. After reboot, double-click the SUPERAntispyware icon on your desktop.
3. Click Preferences. Click the Statistics/Logs tab.
4. Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
5. It will open in your default text editor (such as Notepad/Wordpad).
6. Please highlight everything in the notepad, then right-click and choose copy.
7. Click close and close again to exit the program.
Save the log information. If needed (still infected) paste this info along with your HijackThis log.
  • 0

#9
Josh S

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Here is the SUPERAntispyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/21/2008 at 12:05 PM

Application Version : 4.15.1000

Core Rules Database Version : 3542
Trace Rules Database Version: 1531

Scan type : Complete Scan
Total Scan Time : 00:43:21

Memory items scanned : 652
Memory threats detected : 0
Registry items scanned : 7169
Registry threats detected : 2
File items scanned : 41009
File threats detected : 4

Adware.Tracking Cookie
C:\Users\Josh\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Josh\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Josh\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
C:\Users\Josh\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt

Trojan.DNSChanger-Codec
HKU\S-1-5-21-2752307299-6435188-1093544670-1003\Software\uninstall

Rogue.PC-Cleaner
HKU\S-1-5-21-2752307299-6435188-1093544670-1003\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad#SystemCheck2 [ ¸Đ" ]



And here is the new HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:31:46, on 21/08/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\sony\VAIO Camera Utility\VCUServe.exe
C:\Program Files\sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Windows\System32\mobsync.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Josh\Documents\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: PacificPoker4 - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AvLib\PACSPTISVR.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AvLib\SSScsiSV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9464 bytes
  • 0

#10
kahdah

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Very good how are things running?
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#11
Josh S

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Things are much better now. I cant thank you enough for the help. Is the last log looking fine then?
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#12
kahdah

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Yep all clean.
===========
Please download OT CLeanit from Here save it to your desktop.
Double click on OT Clean it to run it. (Vista users, please right click on OT CLeanit and select "Run as an Administrator")
Then click on Clean up.
Restart your computer when prompted.
This will remove what tools we used.
===============
Upgrading Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 7 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u6-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.
======================
Use a Firewall:

Install and use a firewall with outbound protection
While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers
I therefore strongly recommend that you install one of the following free firewalls: Sunbelt Free Firewall or Zonealarm
See Bleepingcomputer's excellent tutorial to help using and understanding a firewall here
Note: You should only have one firewall installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.


=============================
Delete\uninstall anything else that we have used.

System Restore
Then I will need you to reset your System Restore points.
The link below shows how to create a clean restore point.
How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb/310405/en-us

If you are using Vista then see this link > http://www.bleepingc...143.html#manual
=====================================
After that your log is clean. :)

The following is a list of tools and utilities that I like to suggest to people.
You do not have to have all or any of them they are only suggestions.
This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy-Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

Spyware Blaster - Great prevention tool to keep nasties from installing on your system.

Spywareguard-Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

IE-SPYAD- puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Tony Klein article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.
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