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[Outlook 2003] Contact Distribution List - not acknowledged


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#1
ephy

ephy

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Hi guys,

I'm running Outlook 2003 with 2 email accounts one linked to a exchange server and the other one is a simple pop3.

I just created a Distribution List and populate it with Contacts.

- I make a new email
- The Distribution List isn't on any of my Address List

- Right Click my Distribution List
- Select "New Message to Contact"

If I try to double click it, it looks like simple text.
If I try to send my email, Outlook report an error saying:


[ CHECK NAMES ]
Microsoft Office Outlook does not recognize " X "

Select Address to use:
(No suggestion)

I tried to rebuild a whole new contact list and got the same problem.

Any help??

Edited by ephy, 20 August 2008 - 12:12 PM.

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#2
ephy

ephy

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Well I got my answer in another forum so I'll add the fix here in case comeone else got the same error:


Sounds like the user does not have an outlook address book added to their system so that contacts appears below the GAB in the address list:

1) Right Click Outlook
2) Properties
(Or Tool / E-mails Accounts...)
3) Add new directory or address book
4) Additional Address books
5) Outlook address book
6) Close Outlook
7) Re open
8) Right click Contacts
9) Select show this as a folder in the global address list

-Edb (Source)


Hope it'll help someone :)
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