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Trojan Adwaheck


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#1
jermar

jermar

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We have acquired the Trojan Adwaheck and need help with removal. It has gotten by our Symantec system, the virus check will not quarantine the file, and advises that we have an infected system. All other viruses have been quarantined and deleted. Thank you for your help.
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#2
JasMonkey

JasMonkey

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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