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Laptop can access network but IE\FF can't access internet :(?


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#1
gerbiling

gerbiling

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My friend has a wireless network that I helped setup. One of the laptops about a month ago stopped being able to access the internet using IE and FF (Using Windows XP). Acts as if there is no connection. But it was connected to the network and can access shared drives etc. I couldn't see why, so I decided to disable ZoneAlarm. This worked, so I just enabled Windows Firewall and left it.

Well now it is doing the same thing again. Disabling Windows Firewall did not help. It connects to the network, has an excellent signal, but IE\FF can't access the internet.

An ideas? For now I just recommended they leave the laptop offline until we figure this out.

They mainly just go to MySpace. I didn't see anything in the history to suggest otherwise. Not sure what has happened.

Again, everything was working fine, then it just stopped. Other computers can access the network and use IE\FF just fine.

Thanks
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#2
The Skeptic

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I assume that the other computers are working well on the network.

Click Start > Run. Type CMD and press Enter. in the command line type:

ipconfig /release and press Enter

ipconfig /flushdns and press Enter

Please note the space in the commands.
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#3
gerbiling

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Neither seemed to work, any other ideas? Thanks
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#4
The Skeptic

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Could you connect the computer to the router by cable and see if it connects?

Use the links below to repair winsock and tcp/ip
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#5
AmazingTrans

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Try to go to
start -> run -> type in cmd -> hit enter
next type in ->
ping google.com

what do you see there?
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#6
AmazingTrans

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.

Edited by AmazingTrans, 25 August 2008 - 04:51 PM.

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